Damani Dubose
Hyde Park
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
28
28
years of professional experience
Work History
Master Barber
Crispy Cuts
Randolph, MA
04.2020 - Current
- Delivered high-quality haircuts and grooming services to diverse clientele.
- Mentored junior barbers, enhancing their skills and customer service techniques.
- Implemented new styling techniques, improving overall client satisfaction ratings.
- Managed inventory of tools and products, ensuring availability for daily operations.
- Streamlined appointment scheduling processes to optimize workflow efficiency.
- Maintained cleanliness and organization of workstations, adhering to health standards.
- Styled hair according to customer preferences.
- Consulted with clients to assess personal style preferences and unique needs.
Grounds Operation Crew
JetBlue
Boston, MA
03.2018 - 05.2022
- Delivered exceptional customer service, ensuring a positive travel experience for all passengers.
- Collaborated with team members to maintain operational efficiency during peak travel periods.
- Conducted safety checks on equipment and facilities, adhering to safety protocols and regulations.
- Trained new crew members on operational procedures and company standards for performance consistency.
- Implemented process improvements that enhanced workflow efficiency in daily operations.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
Master Barber, Owner
Self Employed Services
Roslindale, MA
07.2009 - 04.2020
- Delivered precision haircuts and grooming services tailored to client preferences.
- Mentored junior barbers, enhancing skills and ensuring high service standards.
- Implemented innovative techniques, improving overall client satisfaction and retention.
- Developed personalized grooming consultations, fostering strong client relationships.
- Managed inventory and ordering of high-quality tools and products for optimal service delivery.
- Ensured compliance with health and safety regulations in all barbering practices.
- Trained staff on advanced cutting techniques, promoting a culture of continuous learning.
- Managed business customer service, responding to requests and concerns promptly.
- Ensured compliance with state licensing requirements by adhering to sanitation standards and maintaining up-to-date certifications.
- Oversaw employee schedules to maintain adequate coverage.
- Contributed to a positive workplace culture by fostering teamwork, communication, and professionalism among colleagues.
- Assisted in marketing efforts to attract new clients through social media promotions, special events, and community involvement.
- Resolved client concerns or complaints promptly with diplomacy and professionalism to maintain strong relationships.
- Performed inventory management duties to ensure adequate stock levels of supplies and products at all times.
Safety Student Support Specialist
Boston Renaissance Charter Public Shool
Boston, MA
09.2004 - 06.2009
- Connected struggling students with appropriate tutoring services or additional resources to facilitate their academic success.
- Improved overall student performance with the use of data-driven progress monitoring tools.
- Promoted parent engagement through regular communication and family-centered events.
- Reduced behavioral incidents by establishing a positive behavior support system in collaboration with colleagues.
- Redirected students using Positive Behavior Support (PBS).
- Encouraged students to take ownership of learning by providing choices.
- Implemented behavior modification techniques to improve student social and academic performance.
- Worked closely with parents and guardians to address students' issues on multiple fronts.
- Improved behavior by modeling positive choices and teaching socially-acceptable options.
- Provided emotional support to students and families.
Master Barber
Glamorous Hair Fashion
Hyde Park, MA
07.1998 - 02.2004
- Developed personalized grooming consultations, fostering strong client relationships.
- Kept business compliant with applicable government standards.
- Completed full and partial shaves with clippers and standard and straight razors.
- Maintained a clean and hygienic work environment for the safety and comfort of clients and staff.
- Stayed current on industry trends by attending workshops, trade shows, and continuous education courses.
- Built rapport with clients through active listening skills, understanding their preferences, needs, and expectations.
- Educated clients on appropriate aftercare procedures as well as recommended products suitable for their hair type and needs.
- Streamlined appointment scheduling process for improved time management and client satisfaction.
Education
Barber License - Barbering
Mass School of Barbering
Quincy01-1998
Skills
- Customer safety
- Verbal communication strength
- Cleaning and sanitation
- Team collaboration
- Professional manner
- Customer service
- Active listening
- Critical thinking
Affiliations
Holy Tabernacle Church of Boston: Professional Drummer
Timeline
Master Barber
Crispy Cuts
04.2020 - Current
Grounds Operation Crew
JetBlue
03.2018 - 05.2022
Master Barber, Owner
Self Employed Services
07.2009 - 04.2020
Safety Student Support Specialist
Boston Renaissance Charter Public Shool
09.2004 - 06.2009
Master Barber
Glamorous Hair Fashion
07.1998 - 02.2004
Barber License - Barbering
Mass School of Barbering