Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyle Crump

South Hadley

Summary

A respectful and ethical person who believes that implementing firm, and clear guidelines and adopting an attitude of understanding to generate a safe environment for everyone.


Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

16
16
years of professional experience

Work History

Agency Development Manager

Colonial Life
05.2022 - Current
  • Monitor agency services and identify opportunities to measure actions.
  • Managed staff performance of staff by proactively addressing deficiencies and training weaknesses.
  • Attended seminars, conferences and organizational activities to maintain management expertise.
  • Conserved agency resources and minimized waste by accurately logging company property, supplies and equipment to avoid duplicative ordering.
  • Approved staff hiring, termination, promotions and department transfers.

Security Officer

Holyoke Medical Center
04.2023 - Current

Provides a safe and secure environment for patients, visitors, and staff. Responds to all incidents occurring on hospital campus; conducts patrols on foot and in vehicles; responds to emergencies; provides Public Safety services to patients, visitors, and staff; enforces medical center rules and regulations; identifies and reports safety hazards and conditions; prepares incident reports and related written communications.

Program Director

Gandara
03.2021 - 11.2021
  • Improved success of program by making proactive adjustments to operations.
  • Oversaw team of around 20 personnel focused on safety and security for juvenile residents
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Hired personnel that would be essential to the program
  • Conducted weekly Covid testing.
  • Ran Juvenile lockup during Pandemic

Court Officer

Commonwealth Massachusetts
01.2017 - 03.2021
  • Patrolled court building and grounds and checked visitors and packages at entrances.
  • Maintained order in courtroom during trial and guarded jury from outside contact.
  • Escorted jurors, visitors and prisoners in courtroom and in hidden areas.
  • Enforced courtroom rules of behavior and warned persons not to smoke or disturb court procedure.
  • Screened persons entering courthouse using magnetometers, x-ray machines and other devices to collect and retain unauthorized firearms and other contraband.
  • Called court to order and announced judge entrances.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Child Care Worker

Westfield DYS- Commonwealth Of Massachusetts
11.2008 - 01.2017
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
  • Booked new inmates into facility and processed inmates for release.
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting.
  • Observed behavior of residents individually and in groups.
  • Completed intake paperwork, fingerprints and searches.

Education

Umass Amherst
Amherst, MA

Holyoke Catholic High School
Holyoke, MA

High School Diploma -

Holyoke High School
Holyoke, MA
05.2004

Skills

  • First AID and CPR certified
  • Producers License for Life Health/Accident
  • Contraband Searching
  • Disciplinary Actions
  • Incident Reporting
  • Emergency Response
  • Inmate Supervision
  • Public Safety
  • Security Checks
  • Crisis Intervention
  • Inmate Restraint
  • Conflict Resolution
  • Rule Enforcement

Timeline

Security Officer

Holyoke Medical Center
04.2023 - Current

Agency Development Manager

Colonial Life
05.2022 - Current

Program Director

Gandara
03.2021 - 11.2021

Court Officer

Commonwealth Massachusetts
01.2017 - 03.2021

Child Care Worker

Westfield DYS- Commonwealth Of Massachusetts
11.2008 - 01.2017

Umass Amherst

Holyoke Catholic High School

High School Diploma -

Holyoke High School
Kyle Crump