Summary
Overview
Work History
Education
Skills
Timeline
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Kyle Poliquin

Attleboro

Summary

Dynamic associate with proven success at Seekonk Supply, with exceptional customer service and effective problem-solving skills. Known for fostering strong relationships and enhancing customer experiences, while maintaining accurate inventory records and efficient transaction processing. Reliable team player with excellent communication skills and a commitment to professionalism.


Overview

4
4
years of professional experience

Work History

Sales Associate

Seekonk Supply
01.2024 - Current
  • Unload supplies from delivery trucks
  • Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintain calm demeanor and professionally manage issues in busy, high-stress situations.
  • Handle transactions efficiently while adhering to company policies, ensuring accuracy in all financial exchanges.
  • Help customers locate products and check store system for merchandise at other sites.
  • Build relationships with customers to encourage repeat business.
  • Answer customer questions about sizing, accessories, and merchandise.
  • Manage returns, exchanges and refunds in accordance with store policy.
  • Provide positive first impression to welcome existing, new, and potential customers.
  • Solve customer challenges by offering relevant products and services.
  • Educate clients on current promotional offerings and products using persuasive selling tactics.
  • Assess customer needs and utilize suggestive selling techniques to drive sales.
  • Minimize wait times for customers during peak hours, maintain a high level of customer satisfaction.
  • Manage conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maintain accurate inventory records to ensure adequate stock levels, minimize out-of-stock situations that could impact customer satisfaction.
  • Listen to customer needs and desires to identify and recommend optimal products.
  • Perform cash, card, and check transactions to complete customer purchases.

Bag Room Attendant

Pawtucket Country Club
08.2021 - 06.2024
  • Contributed to a positive atmosphere by fostering strong relationships with club members and coworkers alike.
  • Collaborated with fellow staff members to ensure seamless transitions between various services offered at the club.
  • Actively contributed towards a positive work culture within the team through open communication channels and collaborative problem-solving approach.
  • Reduced wait times for guests through effective communication with pro shop staff regarding tee times and schedules.
  • Balanced multiple duties simultaneously during peak hours, effectively prioritizing tasks to meet demands without compromising quality.
  • Promoted an organized environment by maintaining a system that accurately tracked golf bags entering or leaving the bag room area each day.
  • Maintained a clean and orderly bag room, ensuring optimal organization and accessibility.
  • Assisted with golf cart management, contributing to smooth daily operations on the course.
  • Enhanced member experience by promptly cleaning clubs after rounds of golf, keeping equipment in pristine condition.
  • Streamlined bag retrieval process for faster service to club members and guests.
  • Ensured timely transport of guest luggage from the parking lot to the bag room or locker rooms, elevating guest experience upon arrival at the facility.
  • Expedited golfer check-in process by swiftly locating pre-arranged sets of clubs for those utilizing rental equipment.
  • Demonstrated commitment to safety by conducting regular inspections of golf carts, identifying potential issues before they escalated.
  • Provided excellent customer service, addressing member needs promptly and courteously.
  • Entrusted with maintaining the security of member property within the bag room area, upholding club standards for safety and privacy.
  • Displayed consistent professionalism when interacting with both members and non-members alike while providing exceptional customer service.
  • Supported tournament events by preparing golf carts and assisting with participant needs.
  • Effectively managed the inventory of rental clubs, ensuring proper maintenance and timely replacement of damaged or worn equipment.
  • Responded immediately to any guest requests or concerns and promptly resolved issues.

Education

High School Diploma -

Attleboro High School
Attleboro, MA
06-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Professional demeanor
  • Friendly and outgoing
  • Energetic self-starter

Timeline

Sales Associate

Seekonk Supply
01.2024 - Current

Bag Room Attendant

Pawtucket Country Club
08.2021 - 06.2024

High School Diploma -

Attleboro High School

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Kyle Poliquin