Kyle S. Veale

• Managed accountability for over 4,000 regulated items daily, ensuring detailed tracking, documentation, and reconciliation in line with safety and regulatory guidelines.
• Operated multiple secure storage facilities, organizing high-volume inventory for optimal space use, easy access, and audit readiness while adhering to security protocols.
• Utilized logistics and operations management experience to enhance inventory flow, minimize errors, and achieve successful audit outcomes.
• Provided compliant customer service, guiding patients and adult-use customers on cannabis products, dosages, and consumption
  metnoas, wmile tostering a welcoming retall atmospnere.

• Assisted in daily logistics for 50-100 delivery drivers to meet Amazon metrics during peak periods such as Prime Week, Black Friday, and holiday surges.
• Supported team capacity growth by 50% to manage 50-75% increase in volume due to DSP network changes.
• Facilitated on-time delivery and high service ratings through effective route planning, dispatching, and real-time issue resolution.
• Guided and mentored new driver cohorts during ramp-up phases.
• Tracked performance metrics using Rabbit Mentor and Amazon dashboards to identify and address operational bottlenecks.
• Coordinated maintenance scheduling for 30-50 delivery vehicles to minimize downtime.
• Collaborated with Amazon station leaders to adjust load-out routes and respond to adverse weather conditions.
• Conducted KPI analysis and implemented process enhancements that improved DSP scorecard results.

• Assisted team operations in maintaining compliance with safety standards and company policies.
• Created effective daily delivery routes and supported accurate freight handling.
• Provided outstanding customer service through proactive communication and problem-solving efforts.
• Performed safety audits and accompanied drivers to verify compliance and operational effectiveness.

• Oversaw vehicle maintenance schedules and inspections to minimize downtime and enhance fleet performance.

• Managed automotive parts inventory and logistics to support
• efficient sourcing and delivery.
• Coordinated with teams and vendors to address logistics and
• availability challenges.
• Maintained safety standards for storage and handling in line with regulations.

• Guided team to achieve sales and service goals through motivation and support.
• Resolved customer complaints and addressed operational challenges to enhance service quality.
• Supervised staff operations including scheduling, training, and development.

• Oversaw daily facility operations to promote safe and efficient performance.
• Assisted in implementing customer service strategies to resolve
• issues and enhance satisfaction.
• Supported sales and marketing efforts to drive revenue and improve visibility.

• Promoted safe worksite practices and supported adherence to
• regulatory standards.
• Assisted in excavation grading and installation of underground
• utilities according to engineering specifications.
• Coordinated with project managers to support timely project
• completion and achievement of objectives.