Kylee Kerfien
Taunton
Summary
Experienced with emergency medical care, patient assessment, and on-scene stabilization. Utilizes quick decision-making and efficient treatment strategies to ensure patient safety. Knowledge of emergency protocols and procedures ensures high standards of care in critical situations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Emergency Medical Technician
Alert Ambulance
Brockton, MA
11.2025 - Current
- Assessed patients' conditions, quickly identifying life-threatening issues for timely intervention.
- Conducted regular equipment checks, ensuring readiness and compliance with safety regulations.
- Developed comprehensive patient reports, facilitating seamless handoffs to hospital staff upon arrival.
- Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
- Basic life support skills, oxygen therapy, and wound care.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Collaborated with medical personnel on scene to ensure effective patient treatment and safety.
Server
Not Your Average Joes
Westwood, MA
09.2024 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Collaborated with kitchen staff to maintain timely food preparation and delivery processes.
- Managed multiple tables efficiently, prioritizing tasks to enhance workflow during peak hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Customer Service
Walmart
Raynham, MA
12.2022 - 09.2024
- Ensuring a positive shopping experience for customers by providing assistance, answering inquiries, and resolving concerns. Greeting customers, offer assistance in locating products, and handle returns or exchanges efficiently. Handling and sending money to different countries. Address customer inquiries regarding store policies, promotions, and services, striving to resolve issues promptly and courteously. Additionally, maintain a clean and organized work environment, including checkout lanes and customer service desk.
Certified Trainer
Chipotle
Raynham, MA
01.2021 - 12.2022
- Certified trainer at Chipotle is essential to making sure that new hires receive thorough training in all aspects of the restaurant. Guiding and coaching new hires, giving them the information and abilities they require to succeed in their positions. Upholding Chipotle standards for quality, cleanliness, and safety, and setting examples for others to follow. Regularly participate in ongoing training to stay current on the newest protocols and best practices. In essence, the commitment as a licensed trainer helps to uphold Chipotle outstanding record for customer happiness and high standards of service.
Education
High School Diploma -
Taunton High School
Taunton, MA01.2023
Bachelor of Science - Psychology
Endicott College
Beverly, MABachelor of Science - Psychology
Stonehill College
North Easton, MA05.2027
Skills
- Basic life support
- CPR and first aid
- Critical decision-making skills
- Vital signs monitoring
- Behavioral emergencies
- Pre-hospital care
- Patient assessments
- Strong work ethic
- Adaptable
- Compassionate care
- Team collaboration
- Time management
Certification
- EMT - Certified Emergency Medical Technician
Languages
English
Native or Bilingual
Interests
- Fashion
- Photography
- I like trying new recipes and food trends
- Baking
- Reading
- I enjoy helping others and giving back to the community
Timeline
Emergency Medical Technician
Alert Ambulance
11.2025 - Current
Server
Not Your Average Joes
09.2024 - Current
Customer Service
Walmart
12.2022 - 09.2024
Certified Trainer
Chipotle
01.2021 - 12.2022
High School Diploma -
Taunton High School
Bachelor of Science - Psychology
Endicott College
Bachelor of Science - Psychology
Stonehill College