Kyleigh Childs
Yarmouth Port
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
7
7
years of professional experience
Work History
Secretary at CCH OBGYN
Cape Cod Hospital
10.2023 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Verified insurance coverage, coordinating with insurers to ensure accurate billing information.
- Reduced errors in documentation by meticulously reviewing medical records and verifying patient information.
Hair Salon Receptionist
New Image Hair Salon
05.2022 - 10.2023
- Introduced new salon products to consumers by informing clients about use and benefits.
- Consistently kept reception and salon area clean and tidy and maintained presence at desk area.
- Developed relationships with guests to meet client needs and encourage repeat service.
- Listened closely to customer complaints and responded appropriately to issues.
- Managed scheduling appointments via Salon Target software for 5-7 hair stylists for appropriate treatments and time slots.
- Train new hires on new appointment scheduling, opening, closing duties, and balancing phone calls while cashing out clients.
- Handle assignments independently with good judgement and critical thinking skills.
Boutique Sales Associate
Buoys On Main
09.2018 - 08.2021
- Operated Point of Sale system to process various transactions.
- Greeted customers entering store and offered assistance with requirements.
- Checked incoming orders and organized new stock.
- Support cleanliness and maintain organized store.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Developed strong rapport with customers and created positive impression of business.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Used in-store system to locate inventory and place special orders for customers.
Education
Certificate For Medical Assisting - Health Sciences
Cape Cod Community College
Barnstable, MA05.2025
Associate of Science - Health Sciences
Massasoit Community College
Brockton09.2024
High School Diploma -
Monomoy Regional High School
Harwich, MA05.2019
Skills
- Works Independently
- Enthusiastic
- Compliance Requirements
- Customer Service
- Front Desk Management
- Office Supplies and Inventory
- Schedule Management
- Customer Interaction
- Office Organization
- Purchase Orders
- Quick and Efficient Computer Skills
- Office Administration
Timeline
Secretary at CCH OBGYN
Cape Cod Hospital
10.2023 - Current
Hair Salon Receptionist
New Image Hair Salon
05.2022 - 10.2023
Boutique Sales Associate
Buoys On Main
09.2018 - 08.2021
Certificate For Medical Assisting - Health Sciences
Cape Cod Community College
Associate of Science - Health Sciences
Massasoit Community College
High School Diploma -
Monomoy Regional High School
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