Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Carrie Correa

framingham

Summary

Dynamic administrative professional with extensive experience at Maloney Properties, excelling in tenant relations and conflict resolution. Proven ability to enhance payment collection rates through strong communication and relationship-building skills. Proficient in property management and application processes, ensuring compliance with housing regulations while delivering exceptional service to residents.

Overview

15
15
years of professional experience

Work History

Adm Assistant/Assistant Property Manager

Maloney Properties
05.2023 - Current
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Kept accurate records of all resident and tenant correspondence.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
  • Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
  • Processed security deposit refunds.

Dr. Wexler Chiropractor

Manager
03.2016 - 04.2023
  • Maintained detailed records of patient treatments, progress, and outcomes to facilitate effective care coordination and continuity.
  • Assisted patients in achieving pain management goals through the implementation of effective therapeutic techniques.
  • Educated patients on the importance of proper posture and ergonomics, resulting in reduced workplace-related musculoskeletal issues.
  • Reduced recovery time for patients suffering from sports injuries through targeted chiropractic interventions.
  • Conducted thorough examinations, diagnosing conditions accurately and developing appropriate treatment plans accordingly.
  • Counseled patients about lifestyle choices impacting injuries, conditions, and recovery.
  • Developed customized exercise programs specifically designed to support each patient''s rehabilitation process, promoting improved mobility and function.
  • Improved patient outcomes by providing comprehensive chiropractic care, including spinal adjustments and soft tissue therapy.
  • Increased patient retention rates through ongoing follow-up appointments and consistent monitoring of progress towards health goals.
  • Conducted patient history reviews and physical, neurological and orthopedic examinations to assess conditions and present disorders.
  • Implemented evidence-based practices to ensure the highest quality of chiropractic care for all patients.
  • Utilized advanced diagnostic tools such as X-rays or MRI scans when necessary to identify underlying causes of pain or discomfort.
  • Expanded clinic services by integrating complementary therapies such as acupuncture, massage, and nutritional counseling into practice offerings.

Medical Biller

Metrowest Chiropractor
02.2010 - 04.2018
  • Verified insurance of patients to determine eligibility.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
  • Filed and updated patient information and medical records.
  • Ensured timely payments from insurance providers through submission of accurate and complete claims.
  • Collected payments and applied to patient accounts.
  • Posted payments and collections on regular basis.
  • Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
  • Delivered timely and accurate charge submissions.
  • Collaborated with healthcare providers, ensuring accurate documentation for seamless billing operations.
  • Supported efficient scheduling practices by verifying patient eligibility and coverage prior to appointments.
  • Established strong relationships with insurance representatives, facilitating prompt resolution of billing issues.
  • Resolved discrepancies in accounts receivable reports, contributing to improved cash flow management.
  • Prepared billing statements for patients and verified correct diagnostic coding.

Education

Associate of Arts - Criminal Justice

Massbay
Framingham, MA
01-1996

High School Diploma -

Keefe Technical High School
Framingham, MA
06-1995

Skills

  • Administrative support
  • Strong communication skills
  • Property tours and inspections
  • Telephone and email etiquette
  • Fair housing regulations
  • Tenant issue resolution
  • Tenant relations
  • Unit inspection
  • Property management
  • Payment collection
  • Payment management
  • Rent collection
  • Housing regulations
  • Application process proficiency
  • Appointment scheduling
  • Property inspection
  • Activity planning
  • Lease agreement review
  • Data entry
  • Violation resolution
  • Tenant and eviction laws
  • Microsoft office
  • Deposits management

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Adm Assistant/Assistant Property Manager

Maloney Properties
05.2023 - Current

Dr. Wexler Chiropractor

Manager
03.2016 - 04.2023

Medical Biller

Metrowest Chiropractor
02.2010 - 04.2018

Associate of Arts - Criminal Justice

Massbay

High School Diploma -

Keefe Technical High School

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Carrie Correa