LAHCEN EL BOURKHISSI
Tinghir
Summary
A highly motivated and customer-focused individual with over than year of experience in delivering exceptional customer service in fast-paced environments. Passionate about creating memorable experiences for passengers while ensuring their comfort and safety. Adept at working in multicultural teams, resolving conflicts, and maintaining a professional demeanor under pressure. Seeking an opportunity to join Emirates as a cabin crew member to provide world-class service and contribute to the airline's exemplary reputation.
Overview
2
2
years of professional experience
Work History
Researcher
IKNIOUEN SAGHRO
07.2024 - 08.2024
- Household Data Collection: Identify the boundaries of the census area with the digital map and update the geographic information
- Area Reconnaissance: Carry out a complete tour from a starting point to identify the components of the area (blocks, buildings, streets, etc.) and update them if necessary
- Household Visit: Follow the determined route to collect the required data on electronic tablets concerning households, institutions, homeless people, and nomads
- Respect for Confidentiality: Respect the privacy of families and maintain courtesy during interviews
- Legal Confidentiality: Comply with laws guaranteeing the confidentiality of individual information, under penalty of sanctions
Cashier
TINGHIR - TAMASSINTE HOTEL
01.2023 - 01.2024
- Provide information about hotel services
- Process cash payments
- Resolve billing issues
Education
Bachelor of Fundamental Studies - Economic Sciences and Management
06.2024
Online training - 2024 Population and Housing Census
06.2024
Diploma of General University Studies (D.E.U.G) - Economics and Management
01.2023
Professional Baccalaureate - Services / Accounting Option
01.2020
Skills
- Teamwork
- Communication
- Customer Satisfaction
- Communication Skills
- Conflict Resolution
- Problem-Solving Abilities
Personal Information
- Date of Birth: 02/25/99
- Nationality: Moroccan
Languages
Arabic
Native language
English
Intermediate
B1
French
Elementary
A2
Timeline
Researcher
IKNIOUEN SAGHRO
07.2024 - 08.2024
Cashier
TINGHIR - TAMASSINTE HOTEL
01.2023 - 01.2024
Online training - 2024 Population and Housing Census
Diploma of General University Studies (D.E.U.G) - Economics and Management
Professional Baccalaureate - Services / Accounting Option
Bachelor of Fundamental Studies - Economic Sciences and Management
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