Lais Tavares
Milford
Summary
Dynamic professional with a proven track record at Hopkinton Public Schools, excelling in supervision and employee training. Demonstrated expertise in food safety management and quality control, fostering a safe and efficient environment. Recognized for enhancing team performance and student engagement through effective leadership and innovative instructional strategies.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager of School Cafeteria
Hopkinton Public Schools
Hopkinton
01.2024 - Current
- Checked temperatures of ovens, proof boxes, and other baking tools regularly.
- Oversaw baking and cooking training to assist new staff members in professional development.
- Cleaned up spills quickly to maintain a safe working environment.
- Observed color of baked products to adjust oven temperatures, humidity or conveyor speeds.
- Organized raw ingredients and supplies in storage areas, moving, and sorting large bags of flour and sugar, containers of cooking oil and other ingredients.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Placed dough in pans, molds and sheets and monitored products during baking to adjust temperature.
- Kept detailed records of production processes such as temperature settings and times for each batch of product produced.
- Recruited and trained new employees to meet job requirements.
- Supervised daily operations including scheduling shifts, assigning duties.
- Reviewed completed work to verify consistency, quality, and conformance.
- Created reports on sales trends, inventory levels, and financial data.
Enrichment Teacher
Ashland Public Schools
Ashland
09.2023 - Current
- Advised students on course selection for future semesters based on individual interests and abilities.
- Enhanced students' confidence and progress by promoting diligence and determination with difficult tasks.
- Built positive relationships with students, parents, colleagues and administrators.
- Maintained accurate records of attendance, grades, and other relevant information.
- Facilitated after-school clubs focused on specific topics or hobbies like cooking or photography.
- Delivered group lectures and hands-on demonstrations to instruct students.
Teacher's Assistant
Stacy Middle School
Milford
01.2022 - 01.2023
- Provided individualized assistance to students with special needs in the classroom
- Facilitated small group instruction and activities for students of varying abilities
- Assisted teachers with creating and maintaining a safe, orderly learning environment
- Supported teachers by preparing materials, setting up equipment, and organizing supplies
- Coordinated daily tasks between teachers and other staff members
- Supervised students during lunchtime, field trips, assemblies, and other activities
Attendance Secretary
Stacy Middle School
Milford
09.2021 - 01.2022
- Maintained accurate records of attendance and absences for all students and staff in the school
- Monitored tardiness, excused and unexcused absences, and early dismissals by verifying notes from parents and guardians or other authorized personnel
- Provided detailed reports to faculty members regarding student attendance in their classes
Assistant Manager
Dunkin' Donuts
Natick
01.2018 - 09.2021
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed routine maintenance and repair.
- Achieved cost-savings by developing functional solutions to problems.
Cooker
Sabor de Minas
Milford
07.2015 - 01.2018
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Monitored stock levels of food items and ordered more when necessary.
- Executed proper techniques when preparing menu item ingredients.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Resolved customer complaints regarding food quality or services provided.
- Set up work stations prior to opening to minimize prep time.
- Ordered supplies as needed for the kitchen.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
Education
Bachelor of Tourism Studies - Hotel Management And Food.
Feapa
Brazil12.2008
High School Diploma -
CESEP
Brazil12.2004
Skills
- Supervision
- Differentiated Instruction
- Special Education Support
- Classroom Support
- Attendance Tracking
- Material Preparation
- Individual Student Assistance
- Classroom Management
- Food safety management
- Inventory management
- Team leadership
- Customer service
- Quality control
- Employee training
- Scheduling
- Technology utilization
- Staff supervision
- Staff management
- Scheduling and planning
Certification
- CPR and First-Aid;
- Acknowledge Receipt of the Summary of the Conflict of Interest Law for Municipal Employees 2025;
- Nuts and Bolts of School Nutrition Programs On Demand;
- Center Stage with Chef Sam
- Civil Right in Child Nutrition Programs;
- Star: Best Pratics for Serving Safe Food;
- Strategies for Improving Lunch Line Efficiency;
- Using tilt skillets and ovens to maximize flavor and quality when cooking vegetables Kitchen;
- Strategies for Providing high-Quality Customer Service in the Schools.
Languages
Portuguese
Professional
Spanish
Limited
Timeline
Assistant Manager of School Cafeteria
Hopkinton Public Schools
01.2024 - Current
Enrichment Teacher
Ashland Public Schools
09.2023 - Current
Teacher's Assistant
Stacy Middle School
01.2022 - 01.2023
Attendance Secretary
Stacy Middle School
09.2021 - 01.2022
Assistant Manager
Dunkin' Donuts
01.2018 - 09.2021
Cooker
Sabor de Minas
07.2015 - 01.2018
Bachelor of Tourism Studies - Hotel Management And Food.
Feapa
High School Diploma -
CESEP
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