Summary
Overview
Work History
Education
Skills
Timeline
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Lara Glommen

Boston

Summary

Coffee industry professional with 6+ years of experience and a strong background in independent production work, as well as collaborative team environments. Consistently striving for a passion-driven approach to specialty coffee, from handling green beans to conducting cuppings. Dedicated to ensuring proper company standards and techniques are met, to maintain success with customer relations, wholesale accounts, and store fulfillment orders.

Overview

6
6
years of professional experience

Work History

Production Assistant

Pavement Coffeehouse
06.2024 - Current
  • Coordinated with the roaster to ensure timely fulfillment of coffee orders for stores, online, and wholesale accounts.
  • Participated in weekly graded cuppings, ensuring quality control of all coffees in rotation.
  • Fill and package all coffee orders using a manual scale or a SOVDA.
  • Maintained clean, food-safe workplace standards to ensure proper handling of coffee.


Barista Shift Manager

Dutch Bro's Coffee
08.2019 - 05.2024
  • Trained and mentored team members on coffee preparation and customer engagement techniques.
  • Conducted regular quality control checks on beverages and equipment maintenance procedures.
  • Resolved customer complaints promptly, ensuring a positive experience for all patrons.
  • Enhanced customer satisfaction by providing high-quality beverages and efficient service.

Traveling Trainer

Dutch Bro's Coffee
10.2021 - 05.2022
  • Facilitated ongoing training sessions, improving staff knowledge of coffee preparation techniques.
  • Developed and implemented training programs for new team members to enhance service consistency.
  • Conducted regular performance reviews for trainees, providing constructive feedback to promote growth.

Education

High School Diploma -

Widefield High School
Colorado Springs, CO
05.2019

Skills

  • Verbal and written communication
  • Delegating work
  • Inventory monitoring
  • Production support
  • Staff training and onboarding
  • Administrative support
  • Specialty coffee knowledge
  • Customer service

Timeline

Production Assistant

Pavement Coffeehouse
06.2024 - Current

Traveling Trainer

Dutch Bro's Coffee
10.2021 - 05.2022

Barista Shift Manager

Dutch Bro's Coffee
08.2019 - 05.2024

High School Diploma -

Widefield High School

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Lara Glommen