Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Au Pair / Childcare Provider
Au Pair in America
09.2023 - 10.2025
Provide full-time childcare services including meal preparation, transportation, and educational activities.
Develop strong communication skills with host families and children from diverse backgrounds.
Customer Service Representative
Farmácia Fórmula Animal
São Paulo
01.2023 - 03.2023
Provided customer service by phone, email, text, and in person.
Dispensed medications, and offered product guidance.
Customer Service Assistant
Mitsubishi Motors
São Paulo
01.2020 - 03.2020
Handled customer inquiries and support by phone, email, and in-person.
Managed customer flow and helped organize the reception area.
Nutrition Intern
Hospital Casas André Luiz
São Paulo
10.2018 - 05.2019
Conducted nutrition-related lectures and educational sessions.
Assisted in patient meal planning and diet acceptance evaluation.
Education
Bachelor's - Pharmacy
Universidade Cruzeiro do Sul
São Paulo, Brazil
07.2023
Bachelor's - Nutrition
Universidade Guarulhos
São Paulo, Brazil
07.2019
Skills
Cultural sensitivity
Team collaboration
Emotional intelligence
Customer service
Organizational skills
Multicultural communication
Certification
ESL - English as a Second Language, University of Virgin Islands, 02/01/24
The Opioid Crisis in America, Harvard School, 06/01/25