Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
Generic

Laryssa Souza

Medford

Summary

Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Counter Attendant

Boccellis
Medford
11.2024 - Current
  • Greeted customers with a friendly attitude and offered assistance.
  • Operated cash register, processing customer transactions accurately.
  • Collaborated with team members to improve service efficiency.
  • Provided take-out services including packing orders correctly into containers for delivery or pick-up.
  • Maintained cleanliness of work area, ensuring a safe environment.

Front Counter Attendant

Modelo's Market Cafe
Somerville
11.2023 - 11.2024
  • Maintained cleanliness and organization of front counter and dining area.
  • Prepared beverages and food items according to established recipes.
  • Handled cash transactions and managed daily cash register operations.
  • Assisted in training new staff on customer service protocols and procedures.
  • Replenished supplies such as napkins, straws, utensils, as required.
  • Resolved customer issues quickly and professionally.

Host

Fajitas & ‘Ritas
Boston
03.2022 - 11.2023
  • Assisted servers by delivering menus and providing drink recommendations.
  • Managed waitlist efficiently during peak hours to optimize guest flow.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.

Education

GED -

Medford High School
Medford, MA
06-2025

Skills

  • Customer service
  • Cash handling
  • Team collaboration
  • Time management
  • Communication skills
  • Conflict management

Languages

Portuguese
Native/ Bilingual
Spanish
Professional

Certification

BLS Provider CPR/AED/First Aid (American Heart Association) 09/2024

EMR Certification (Bunker Hill Community College and Medford High School) 06/2025

Accomplishments

  • MA State Seal of Biliteracy Portuguese/ Spanish/ English

Timeline

Counter Attendant

Boccellis
11.2024 - Current

Front Counter Attendant

Modelo's Market Cafe
11.2023 - 11.2024

Host

Fajitas & ‘Ritas
03.2022 - 11.2023

GED -

Medford High School

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Laryssa Souza