Laura Bombard
Harwich
Summary
Compassionate and dedicated Adult Protective Services Caseworker with more than 8 years of experience safeguarding vulnerable adults from abuse, neglect, and exploitation. Skilled in risk assessment, crisis intervention, and case management. Proven ability to collaborating with multidisciplinary teams to coordinate services, interventions, and resources. Committed to promoting client safety, well-being, and dignity.
Overview
18
18
years of professional experience
Work History
Protective Services Caseworker
Elder Services of Cape Cod and the Islands
01.2017 - Current
- Investigate allegations of abuse, neglect, self-neglect, and exploitation involving vulnerable adults.
- Manage diverse caseloads while balancing urgent and ongoing protective service needs.
- Assess risk levels quickly and accurately; identify signs of abuse, neglect, or exploitation.
- Maintain thorough and accurate case files, documentation, and reports in compliance with AGE regulations.
- Provide crisis intervention and emergency assistance in situations of immediate danger.
- Navigate court processes for guardianship, conservatorship, evictions, and restraining orders.
- Develop and implement individualized service plans in collaboration with clients and providers.
- Build and sustain professional relationships with interdisciplinary partners to coordinate care.
- Establish trust and rapport with clients, families, and caregivers to support safety and stability.
- Advocate for the rights and wellbeing of vulnerable elders.
Home Care Care Manager
Elder Services Cape Cod and the Islands
01.2016 - 01.2017
- Assessed consumer’s physical, social, environmental, and emotional status
- Created a care plan to address the consumer’s unmet critical needs
- Coordinated and maintained consumer’s services deliveries
ESOL Assessment Advisor
Cape Cod Community College
01.2011 - 01.2015
- Coordinated the ESOL testing and advising program
- Tested all new non-English speaking students and counseled them on course selection
Head Start Family Service Worker
Cape Cod Child Development
01.2008 - 01.2011
- Managed school's day-to-day functions and supervised staff
- Connected families in crisis with appropriate community resources
- Developed service plans to alleviate child abuse and neglect
- Organized parent trainings, support groups and workshops
- Served on self-preservation and human rights committees
Education
Bachelor of Arts - PSYCHOLOGY
Gordon College
Wenham, MASkills
- Risk analysis proficiency
- Strategic problem solving
- Adaptable to change
- Logical reasoning ability
- Strong interpersonal and communication skills
- Experienced in Wellsky's APS and SAMS software
- Navigate high-pressure situations
- Advocacy skills
- Case management expertise
Timeline
Protective Services Caseworker
Elder Services of Cape Cod and the Islands
01.2017 - Current
Home Care Care Manager
Elder Services Cape Cod and the Islands
01.2016 - 01.2017
ESOL Assessment Advisor
Cape Cod Community College
01.2011 - 01.2015
Head Start Family Service Worker
Cape Cod Child Development
01.2008 - 01.2011
Bachelor of Arts - PSYCHOLOGY
Gordon College