Laura Crabtree
Ludlow
Summary
Dynamic Human Resources Professional with over 10 years of comprehensive experience in HR and Payroll. Expertise in labor law compliance across multiple states and recruiting top talent. Detail-oriented with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Proven track record of enhancing organizational efficiency and employee satisfaction, poised to deliver significant value to a company seeking a dedicated Human Resources Professional.
Overview
11
11
years of professional experience
Work History
Senior Human Resources Generalist
BluRoc, LLC
Northampton
01.2025 - Current
- Optimize HR functions and improve organizational effectiveness.
- Ensure compliance with labor laws across multiple states.
- Administer benefits programs and address employee inquiries effectively.
- Assist with the development of organizational policies and procedures related to Human Resources.
- Maintain employee records in compliance with federal and state laws, ensuring accuracy and confidentiality.
Human Resources Manager
Viability, Inc
Westfield
09.2022 - 09.2024
- Ensured compliance with federal, state and local labor laws across 5 states.
- Collaborated with managers to reinforce adherence to organizational policies and procedures.
- Maintained accurate employee records in HR information systems and databases.
- Oversaw benefits administration, ensuring employee satisfaction and compliance.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
- Compiled reports to provide management with accurate information and comply with policies and procedures.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Workforce Center Manager
Elaine Center at Hadley/Genesis Healthcare
Hadley
11.2020 - 08.2022
- Facilitated professional handling of employee relation matters.
- Spearheaded recruitment efforts to attract top talent, maximizing profitability.
- Organized and conducted employee orientation programs and training to promote collaboration.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Managed staffing schedules.
- Collaborated with senior leadership teams on initiatives that would improve overall operations at the center.
- Ensured compliance with federal, state, local payroll regulations and labor laws.
- Processed payroll for over 100 employees on a weekly basis.
Human Resources/Training Manager
Pride Stores
Springfield
11.2019 - 11.2020
- Conducted engaging orientation sessions and organized comprehensive on-the-job training for new hires.
- Reviewed and refined training materials to ensure compliance with industry standards.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Developed orientation programs for new hires that included onboarding processes, safety protocols, and company policies.
Human Resources Coordinator
Heritage Hall North/Genesis Healthcare
Agawam
06.2015 - 10.2019
- Monitored and processed employee evaluations, pay increases, licenses, and certifications.
- Organized and facilitated job fairs to attract potential candidates.
- Conducted exit interviews to gather feedback from departing employees.
- Handled confidential information with discretion and sensitivity.
- Completed background and reference checks to facilitate the hiring and onboarding of employees.
- Conducted new employee onboarding and provided ongoing orientation training.
- Organized employee engagement activities to foster a positive workplace culture.
Education
General Studies -
Springfield Technical Community College
Springfield, MA01.1996
Skills
- Leave management
- Reasonable accommodations
- Employee retention
- Workers' compensation
- OSHA compliance
- BLS and KPI reporting
- HR and labor law compliance
- Policy development
- Team collaboration
- Payroll processing
- Kronos
- Paycom
- ADP proficiency
- Employee surveys and feedback
- Unemployment claims handling
- Benefits administration
- Employee relations management
- Microsoft Office proficiency
References
References available upon request.
Timeline
Senior Human Resources Generalist
BluRoc, LLC
01.2025 - Current
Human Resources Manager
Viability, Inc
09.2022 - 09.2024
Workforce Center Manager
Elaine Center at Hadley/Genesis Healthcare
11.2020 - 08.2022
Human Resources/Training Manager
Pride Stores
11.2019 - 11.2020
Human Resources Coordinator
Heritage Hall North/Genesis Healthcare
06.2015 - 10.2019
General Studies -
Springfield Technical Community College