Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Laura Moir

Lynn

Summary

Dynamic Solutions Manager at Petco Animal Supplies Stores Inc. with a proven track record in problem-solving and enhancing team performance. Leveraging strong analytical skills and effective communication, I successfully resolved complex issues and improved operations, driving business success while fostering a collaborative work environment. Committed to continuous improvement and operational excellence.

Overview

11
11
years of professional experience

Work History

Solutions Manager

Petco Animal Supplies Stores Inc.
07.2025 - Current
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Resolved problems, improved operations and provided exceptional service.
  • Strengthened communication skills through regular interactions with others.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.

Solutions Leader

Petco Animal Supplies Stores Inc.
05.2023 - 07.2025
  • Identified issues, analyzed information and provided solutions to problems.
  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
  • Learned and adapted quickly to new technology and software applications.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Shift Supervisor

Peter's Bella Pizza
11.2014 - 09.2023
  • Responded to and resolved customer questions and concerns.
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved conflicts between employees to maintain positive and productive work environments.

Education

No Degree - Voice/Bel Canto

New England Conservatory
Boston, MA

General Public Education

Melrose High School
Melrose, MA
05-2004

Skills

  • Continuous improvement
  • Active listening
  • Organizational skills
  • Time management abilities
  • Effective communication
  • Multitasking Abilities
  • Multitasking
  • Problem-solving
  • Attention to detail

Interests

  • Avid Reader
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Backpacking and Hiking
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Learning new cooking techniques and expanding my culinary skills
  • Video Gaming
  • Fundraising Events
  • Strategy Games
  • 3D Printing
  • Music
  • Camping
  • Animal Care
  • Acting and Theater

Timeline

Solutions Manager

Petco Animal Supplies Stores Inc.
07.2025 - Current

Solutions Leader

Petco Animal Supplies Stores Inc.
05.2023 - 07.2025

Shift Supervisor

Peter's Bella Pizza
11.2014 - 09.2023

No Degree - Voice/Bel Canto

New England Conservatory

General Public Education

Melrose High School

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Laura Moir