Summary
Overview
Work History
Education
Timeline
Generic

Laura Williams

Holliston

Summary

Seasoned customer service personel in multiple environements and a variety of demands.

Overview

2023
2023
years of professional experience

Work History

MRI Technologist

Moses Cone Hospital
  • Maintained safe environment, adhering to strict safety guidelines and policies.
  • Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
  • Improved image quality by maintaining proper positioning of patients during scans.

Server

Pastabilities
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Manager

Tokyo Express Restaurant
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Administrative Assistant

Masters Touch Custom Homes
03.2019 - 03.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.

Education

MRI Technology -

Forsyth Technical Community College
Winston-Salem, NC
2015

Timeline

Administrative Assistant

Masters Touch Custom Homes
03.2019 - 03.2022

MRI Technologist

Moses Cone Hospital

Server

Pastabilities

Manager

Tokyo Express Restaurant

MRI Technology -

Forsyth Technical Community College

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Laura Williams