Summary
Overview
Work History
Education
Skills
Tools And Technologies
Websites
Certification
Timeline
Generic

Laura Mannix

Boston

Summary

Experienced Learning and Development professional skilled in organizational development, performance management, and employee relations. Proven track record in developing and implementing strategies to optimize talent, improve employee performance, and increase engagement. Passionate about fostering professional growth and career development at all levels.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Human Resources Business Partner

Bentley University
05.2022 - Current
  • Advised senior management on organizational development and change management initiatives.
  • Enhanced and managed career development program for high-potential staff of color.
  • Redesigned and streamlined training process for faculty search committees, transitioning static content from live to on-demand delivery.
  • Coached managers and individual contributors to encourage effective communication, objective problem resolution, and productive development conversations.
  • Managed complex employee relations issues to promote a healthy workplace culture.

Human Resources Business Partner

Tufts University
08.2019 - 05.2022
  • Principal HR contact for several Tufts University schools and divisions.
  • Recommended and developed customized interventions to address employee relations issues.
  • Led a project team to identify and implement process improvements for university policy communication.

(Senior) Learning and Development Specialist

Tufts University
07.2013 - 08.2019
  • Created and implemented a Career Consulting Service for employees to explore career paths at Tufts.
  • Increased employee engagement and job satisfaction (at 90 days in role) by developing engaging onboarding and orientation processes.
  • Developed and facilitated live workshops to improve employee professional skills.
  • Designed interactive workshops that fostered collaboration and active participation among team members for better knowledge retention.
  • Used Articulate and Storyline e-Learning software to design and develop just-in-time e-learning solutions.
  • Integrated e-learning content into SkillSoft and Absorb Learning Management System (LMS) environments.

Senior Training Specialist

Massachusetts Institute of Technology
11.2010 - 07.2013
  • Managed and facilitated a cohort-based learning program for senior research administrators.
  • Worked with Subject Matter Experts to design and develop on-demand e-learning content in GAAP (Generally Accepted Accounting Principles).
  • Integrated video and flipped classroom techniques into established workshops.

Learning and Development Specialist

Bank Of New York Mellon Corp
11.2007 - 10.2010
  • Developed and facilitated team building activity for Leadership Development Program.
  • Led communication and change management effort around new Learning Management System.
  • Established strong relationships with external partners to source relevant industry-specific trainings and resources.
  • Developed a library of instructional materials, ensuring consistency in messaging across all departments.
  • Designed and managed learning technology, including department intranet site.

Education

Master of Arts - Industrial/Organizational Psychology

Rice University
Houston, Texas

Bachelor of Arts - Psychology

Dartmouth College
Hanover, NH

Skills

  • Organizational development
  • Facilitation
  • Onboarding programs
  • Career development
  • Adult learning theory
  • Blended learning
  • Training delivery
  • Orientation and onboarding
  • Coaching and development
  • Leadership development
  • Employee relations

Tools And Technologies

Workday,  PeopleSoft, SkillSoft, Absorb, SumTotal, Articulate, Quizmaker, Rise, Storyline, SharePoint, Zoom, WebEx, Microsoft Project, Trello, Microsoft 365

Certification

  • Society of Human Resource Management (SHRM) Certified Professional (CP), 2021
  • Council for Adult and Experiential Learning (CAEL) Career and Education Advisor Certification, 2017
  • University of Massachusetts, Graduate Certificate in Instructional Technology Design, 2015

Timeline

Human Resources Business Partner

Bentley University
05.2022 - Current

Human Resources Business Partner

Tufts University
08.2019 - 05.2022

(Senior) Learning and Development Specialist

Tufts University
07.2013 - 08.2019

Senior Training Specialist

Massachusetts Institute of Technology
11.2010 - 07.2013

Learning and Development Specialist

Bank Of New York Mellon Corp
11.2007 - 10.2010

Master of Arts - Industrial/Organizational Psychology

Rice University

Bachelor of Arts - Psychology

Dartmouth College
Laura Mannix