Lauren Basteri
Lowell
Summary
Dedicated and personable professional with experience in fast-paced healthcare environments as an Emergency Medical Technician (EMT) and Emergency Department Patient Care Technician (ED PCT). Skilled in providing excellent customer service, communicating effectively with diverse individuals, multitasking under pressure, and maintaining a calm, positive attitude in busy settings. Strong ability to work collaboratively within a team, anticipate needs, and create a welcoming experience for guests. Seeking a part-time serving or bartending position where strong interpersonal skills, attention to detail, and adaptability can contribute to exceptional customer experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Emergency Department Technician
Thomas Jefferson University Hospital
Philadelphia, PA
03.2025 - Current
- Provides direct patient care, assisting nursing staff with tasks such as EKGs, IV placement, bloodwork, and transport.
- Monitors vital signs, documenting changes in patient condition accurately and promptly.
- Assists in the setup and maintenance of medical equipment for emergency procedures.
- Collaborates with multidisciplinary teams to ensure efficient patient flow through the department.
EMT Basic
Bolton Fire/EMS
05.2022 - Current
- Communicates with patients about pain, comfort, and needs during transportation and overall prehospital care.
- Determines medical and safety requirements at emergency scenes by assessing medical status of ill or injured patients.
- Responds to emergencies by selecting appropriate routes, observing traffic conditions and avoiding dangerous situations by maintaining communications with dispatcher and other emergency services.
Patient Care Technician, Emergency Department
Temple Episcopal Hospital
09.2023 - 12.2025
- Utilized technical skills to operate specialized equipment such as EKG machines, glucometers, and oxygen therapy devices.
- Assisted with rapid response to critical events in the Emergency Department and surrounding units.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
Emergency Center Technician - Summer Temp
Cape Cod Healthcare
Hyannis, MA
05.2024 - 08.2024
- Assisted nursing staff in monitoring vital signs, answering to patient call lights, and updating electronic medical records.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Special Events Waitress
Butternut Farm
04.2022 - 08.2023
- Assisted with efficient set-up and clean-up for each event for quick facilities turnarounds.
- Greeted and guided guests at events to proper locations and answered any questions.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for guests and staff.
- Helped serve guests with dietary restrictions, allergies and intolerances.
Education
Bachelor of Science - Nursing
Temple University
Philadelphia, PA05-2027
Skills
- Basic life support
- EKG Operation
- IV insertion
- Electronic charting
- Ambulance Operations
- Safe food handling
- Service prioritization
Certification
- EMT - Certified State (Massachusetts and Pennsylvania) and National Emergency Medical Technician
- First Aid/CPR Certified
Timeline
Emergency Department Technician
Thomas Jefferson University Hospital
03.2025 - Current
Emergency Center Technician - Summer Temp
Cape Cod Healthcare
05.2024 - 08.2024
Patient Care Technician, Emergency Department
Temple Episcopal Hospital
09.2023 - 12.2025
EMT Basic
Bolton Fire/EMS
05.2022 - Current
Special Events Waitress
Butternut Farm
04.2022 - 08.2023
Bachelor of Science - Nursing
Temple University