Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Camire

Marshfield

Summary

Seeking a role to apply strong communication, organizational, and problem-solving skills. Passionate about enhancing efficiency, fostering relationships, and supporting business growth.

Overview

2027
2027
years of professional experience

Work History

Customer Service Representative

Mass General Brigham Health Plan
Somerville
08.2025 - 06.2026
  • Handled customer complaints and provided effective resolutions promptly.
  • Assisted customers with inquiries regarding health plan benefits and services.
  • Educated members on available resources and wellness programs effectively.
  • Handled claims resolution by analyzing issues and facilitating communication between parties.
  • Assisted providers with inquiries regarding network participation and benefits.

Crew Member

Dunkin' Donuts
Duxbury
2018 - 2023
  • Instructed numerous new team members on daily business operations for enhanced efficiency.
    Reduced wait times by delivering accurate and expedited service.
    Maintained positive customer relationships through exceptional service and support.

Hostess/Customer Service Representative

Mamma Mia's
Marshfield
05.2019 - 11.2019
  • Facilitated customer orders, ensuring accurate input into the computer system.
    Greeted customers upon arrival to enhance overall experience.

Crew Member

Panera Bread
Pembroke
2018 - 2019
  • Cleaned and sanitized food service to ensure a positive brand image. Provided exceptional customer experience, ensuring client satisfaction and repeat business.

Cashier/Customer Service

Roche Brothers
Marshfield
2016 - 2018
  • Delivered exceptional customer service to assist customers effectively.
    Facilitated timely POS transactions to ensure customer satisfaction.

Education

Bachelor of Arts - Human Resources Management

Bridgewater State University
Bridgewater, MA
12-2025

Skills

  • Customer service and support
  • Critical thinking and problem-solving
  • Conflict resolution strategies
  • Adaptability and flexibility
  • Attention to detail
  • Leadership skills
  • Microsoft Office Suite proficiency
  • Technical skills
  • Multitasking abilities
  • Computer literacy
  • Project management expertise

Timeline

Customer Service Representative

Mass General Brigham Health Plan
08.2025 - 06.2026

Hostess/Customer Service Representative

Mamma Mia's
05.2019 - 11.2019

Crew Member

Dunkin' Donuts
2018 - 2023

Crew Member

Panera Bread
2018 - 2019

Cashier/Customer Service

Roche Brothers
2016 - 2018

Bachelor of Arts - Human Resources Management

Bridgewater State University
Lauren Camire