Conscientious Technician Assistant known for high productivity and efficient completion of tasks. Possess specialized skills in guest service management, inventory control, and cleanliness standards maintenance. Excel at communication, problem-solving, and time management, ensuring seamless operations and positive experiences amongst peers.
Overview
13
13
years of professional experience
Work History
Vision Room Assistant Tech
Precix
New Bedford
03.2024 - Current
Tested and calibrated instruments to ensure accuracy and reliability of data.
Assisted in maintaining organized inventory and supplies for production needs.
Managed quality control and maintained high level of customer satisfaction.
Participated in training to maintain technical expertise and proficiency on applicable equipment.
Communicated effectively with colleagues to resolve any logistical challenges promptly.
Shift Lead
Game Set Match, Inc.
Denver
02.2022 - 02.2024
Trained new hires on the proper use of equipment, job duties, and safety regulations.
Managed store closing and opening procedures to ensure safety and security.
Assisted customers with inquiries, orders and complaints in a timely manner.
Addressed customer complaints promptly with professionalism and courtesy.
Complied with company standards and policies, setting example for team members.
Utilized problem-solving skills to resolve conflicts between customers and employees.
Coordinated daily tasks and assigned duties to staff members in accordance with company policies.
Managed inventory levels and minimized loss, following company systems and guidelines.
Maintained clean and secure operating environment, driving safety and wellbeing of employees on shift.
Participated in leadership meetings to develop new policies and procedures.
Bus Monitor
Ocean State Job Lot
East Greenwich
04.2020 - 01.2022
Learned and memorized bus routes to provide directions to substitute drivers.
Fastened and secured seat belts, harnesses and wheelchairs of young and physically challenged students on bus.
Monitored passenger behavior to ensure safety of all riders.
Verified that no one was left behind after completing each stop on route.
Preserved order on bus by enforcing rules and procedures established by school administration.
Checked daily roster to maintain bus attendance records for students.
Reported any accidents or incidents to school administration or appropriate authorities.
Shift Lead
CVS
Cranston
04.2019 - 01.2020
Trained new hires on the proper use of equipment, job duties, and safety regulations.
Managed store closing and opening procedures to ensure safety and security.
Assisted customers with inquiries, orders and complaints in a timely manner.
Addressed customer complaints promptly with professionalism and courtesy.
Managed inventory levels and minimized loss, following company systems and guidelines.
Worked cooperatively with teams to accomplish business goals and objectives.
Managed inventory levels by placing orders for supplies as needed.
Provided guidance and support to shift workers regarding operational processes, safety protocols, and customer service standards.
Head of Photography
Walgreens
Providence
10.2015 - 03.2019
Edited photos using advanced image editing software such as Photoshop and Lightroom.
Monitored team performance while providing feedback, guidance and motivation throughout projects.
Trained new staff members in photography techniques and best practices.
Developed an eye for detail, leading to consistently high quality images.
Performed maintenance tasks necessary to keep equipment working properly.
Determined desired photo composition and adjusted poses and lighting to achieve results.
Sent film to photofinishing laboratories for processing.
Store Associate
Joann's Fabric and Craft Store
Shrewsbury
07.2012 - 04.2014
Greeted customers and answered questions, assisting with needs and finding items.
Provided excellent customer service, demonstrating strong interpersonal and communication skills.
Demonstrated ability to work in a fast-paced environment while staying organized and attentive to detail.
Built relationships with customers through friendly conversations about products or services offered at the store.
Performed general store maintenance for clean store appearance.
Labeled, tagged, and sorted merchandise for sale.
Unloaded store merchandise and arranged products in display areas.
Restocked shelves with appropriate items to support availability.
Education
Some College Credits - General Studies
Quinsigamond Community College
Quinsigamond, MA
05.2012
High School Diploma -
Oxford High School
Oxford, MA
Skills
Operations Monitoring
Performance Improvement
Conflict Resolution
Industry Expertise
Regulatory Compliance
Employee Training
Rules Enforcement
Staff Motivation
Attention to detail
References
Chrysie Ready, Former Employer, (720) 253-7138, chrysie64@gmail.com
Cole Martin, Current Supervisor, (774) 218-3388
Michael Przystarz, Current Employee at High Point.