Lauren Hatfield
Quincy
Summary
Efficient Customer Service Teller known for productive and swift completion of tasks. Possess specialized skills in transaction management, customer issue resolution, and compliance adherence. Excel in communication, problem-solving, and adaptability, ensuring smooth financial operations and high-quality customer service.
Overview
7
7
years of professional experience
1988
1988
years of post-secondary education
Work History
Customer service/teller
Coastal Heritage Bank
Weymouth
10.2015 - 07.2017
Customer service/teller
First priority credit Union
Boston
07.2013 - 07.2017
- Processed customer transactions efficiently and accurately at Coastal Heritage Bank.
Customer service/Teller Supervisor
Bank of America
Dorchester
05.2010 - 06.2012
- Processed customer transactions efficiently and accurately at a leading financial institution.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed cash drawer, ensuring proper balance and accountability throughout shifts.
Education
North Quincy High
No Quincy , MASkills
- Transaction processing
- Cash management
- Banking software
- Customer service
Timeline
Customer service/teller
Coastal Heritage Bank
10.2015 - 07.2017
Customer service/teller
First priority credit Union
07.2013 - 07.2017
Customer service/Teller Supervisor
Bank of America
05.2010 - 06.2012
North Quincy High