Lauren Mainville

• Perform timely and accurate triage, facilitate appointments or recommendation for advanced care.
• Completed paperwork and prior authorizations and scheduled appointments for patients.
• Educated patients on self-care techniques, empowering them to manage their own health effectively.
• Provided compassionate care during sensitive situations, fostering trust between patients and healthcare providers.
• Educated patients and families on disease processes, medications and treatments.
• Administer medications adhering to patients rights and safety measures.

• Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities, managing own schedule and assessing patients in a timely manner.
• Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
• Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
• Worked closely with RN to ensure positive patient outcomes and advocating for patients rights.
• Performed wound care treatments using sterile techniques, promoting healing and preventing complications.

Rooming patients, obtaining vital signs and medical and surgical history. Removing staples, sutures, casts and splints, performing dressing changes. Ensuring surgeons schedule is prepped and appointments are scheduled appropriately. Clean and stock rooms, order supplies as needed. Specialized training in cast and splint application.

Multispecialty office, including Gastroenterology, General Surgery, Urology and Orthopedics. Lead Medical Assistant for all offices. Assisted with staff scheduling, time off requests, and training and onboarding for new hires. Assisted in all offices as needed including rooming patients, and obtaining vital signs and medical and surgical histories. Patient education on Colonoscopy and Endoscopy procedures. Assisted with minor procedures, and performed venipuncture for sports medicine providers. Responsible for phone messages for Orthopedic Practice, and collaborated with Surgeons to answer triage inbox.

As a Medical Assistant roomed patients, age appropriate care ranging from newborn to elder adults,administered vaccinations as ordered by provider, answered incoming messages and booked appointments as appropriate. Performed urinalysis and strep tests, assisting with minor procedures, chaperoning, and cleaning and stocking rooms.

Office coordinator position included checking patients in for mental and medical office appointments and collecting copays. Building office schedules for NP and LMHC providers. Answer phones and booking appointments. Dispensing prescribed medications as ordered. Coordinate in house and off campus meetings for staff.