Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Lauren Moser

West Springfield

Summary

Detail-oriented professional with ten years of experience in customer service, administration, creative planning, and project coordination. Demonstrates strong initiative and ability to collaborate effectively within teams. Skilled in executive functioning, creative planning, and storytelling, ready to contribute to the publishing and editorial industry.

Overview

1
1
Certification
4
4
years of post-secondary education
8
8
years of professional experience

Work History

Scheduling Coordinator

SCA Health
Bloomfield
02.2023 - Current
  • Coordinate surgical schedules with surgeon offices to optimize patient flow.
  • Execute and determine eligibility and insurance benefit for proposed patients, communicating estimated facility fees.
  • Monitor patient volume and payment collections to meet facility volume goals.

Activity Director

New Horizons At Marlborough
Marlboro
06.2022 - 02.2023
  • Management of Memory Care Activities department, overseeing day-to-day activities, patient care, and employee engagement.
  • Coordinated monthly activity calendar with focus on mental stimulation, crafts, and physical activities to enhance residents' quality of life.
  • Organized themed events that catered to diverse resident interests and abilities.

Activity Coordinator

Dodge Park Rest Home
Worcester
05.2018 - 06.2022
  • Implemented and supervised daily activities of Memory Care residents, promoting resident engagement geared towards improved quality of life.
  • Assisted program director in supervising employees, managing programs, and coordinating patient care.
  • Supported patients with daily living tasks, enhancing comfort and promoting independence.

Education

Associate of Arts - Creative Writing

Holyoke Community College
Holyoke, MA
08.2025 - 07.2026

Bachelor of Arts - Dual Major Creative Writing And History

Worcester State University
Worcester, MA
08.2014 - 05.2017

Skills

  • Project management
  • Event planning and coordination
  • Technical writing
  • Editing and research skills
  • Creative writing
  • Effective communication
  • Deadline oriented
  • Effective multitasking

Certification

  • Certification of Completion in Editor in Book Publishing to be completed August 2026.

Affiliations

  • Freelance creative writing, primary focus in short stories and poetry.
  • Former competitive figure skater.
  • United States history research and article writing, primary focus on Pre-colonial and 1960s New England history.
  • Craft cocktail enthusiast and mixologist.
  • Frequent traveler and road-tripper.

References

References available upon request.

Timeline

Associate of Arts - Creative Writing

Holyoke Community College
08.2025 - 07.2026

Scheduling Coordinator

SCA Health
02.2023 - Current

Activity Director

New Horizons At Marlborough
06.2022 - 02.2023

Activity Coordinator

Dodge Park Rest Home
05.2018 - 06.2022

Bachelor of Arts - Dual Major Creative Writing And History

Worcester State University
08.2014 - 05.2017
Lauren Moser