Laurie Orlando
Medford
Summary
Dynamic Registered Dental Assistant with a proven track record at Icon Dental, excelling in patient retention through effective communication and personalized care. Skilled in dental radiography and infection control, I enhance patient satisfaction by providing high-quality chairside assistance and fostering a positive environment. Detail-oriented and committed to professional development.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Registered Dental Assistant
LDA
02.2025 - 08.2025
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Improved patient satisfaction by providing high-quality chairside assistance during dental procedures.
- Prepared digital X-rays for dentist review, enabling accurate diagnosis and treatment planning.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
CDA
Icon Dental
03.2010 - 11.2024
- Promoted a positive environment for patients and staff through effective communication and teamwork.
- Increased patient retention by developing strong relationships and providing personalized care.
- Explained treatment procedures and instructed patients on home care guidelines.
- Aided in the creation of custom dental appliances such as mouthguards or retainers by taking precise impressions of patients'' teeth.
- Assisted dentists with complex procedures, ensuring patient safety and satisfaction.
- Maintained professional development through ongoing continuing education courses in dental assisting techniques.
Education
Associate of Science - Dental Assisting
Northern Essex Community College
Haverhill, MA06-1996
Skills
- Prioritization skills
- Electronic charting
- Oral hygiene education
- Detail-oriented mindset
- Infection control expertise
- Dental radiography
Certification
- Certified Dental Assistant
- RDA - Registered Dental Assistant
- Licensed CDA
Timeline
Registered Dental Assistant
LDA
02.2025 - 08.2025
CDA
Icon Dental
03.2010 - 11.2024
Associate of Science - Dental Assisting
Northern Essex Community College
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