Leah Fletcher
Fitchburg
Summary
Dedicated server and cook with expertise in food safety, customer relationship management, and meal preparation. Committed to ensuring efficient service and dietary accommodations in fast-paced environments.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Server/Cook
The Gables Assisted Living
Fitchburg
03.2024 - Current
- Assisted with meal preparation and ensured timely food delivery to dining areas.
- Maintained cleanliness and organization of dining spaces to enhance resident experience.
- Supported team members during busy shifts to ensure efficient service flow.
- Trained new servers on procedures and best practices for effective service delivery.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Cashier
Market Basket
Fitchburg
09.2022 - Current
- Operated point-of-sale systems to handle payments and manage cash drawers.
- Trained new cashiers on register procedures and customer service protocols effectively.
- Processed customer transactions efficiently and accurately at a busy retail environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Deli Clerk
Global Montello Group
Fitchburg
09.2022 - 02.2024
- Prepared and packaged deli meats and cheeses for customer orders.
- Maintained cleanliness and organization of the deli display area.
- Rotated product on shelves to ensure freshness.
- Demonstrated strong communication skills when interacting with customers and coworkers.
Education
High School Diploma -
Montachusett Regional Vocational Technical School
Fitchburg, MASkills
- Food safety
- Point-of-sale operation
- Customer transaction processing
- Meal preparation
- Dietary accommodation
- Customer relationship management
- Table setting arrangements
- Beverage preparation
- Strong work ethic
Certification
SERVSAFE
Timeline
Server/Cook
The Gables Assisted Living
03.2024 - Current
Cashier
Market Basket
09.2022 - Current
Deli Clerk
Global Montello Group
09.2022 - 02.2024
High School Diploma -
Montachusett Regional Vocational Technical School