LEAH HUBBARD
Somerville
Summary
I'm a Tufts University student and independent artist who enjoys both the creative and operational sides of building a business. Running my own brand has taught me the importance of organization, inventory management, attention to detail, and creating thoughtful customer experiences. While I love creating, I'm equally interested in learning from collaborative retail environments and contributing to the behind-the-scenes operations that allow a team to deliver exceptional service every day. I bring a strong work ethic, a careful eye for detail, and genuine pride in supporting both customers and the people I work alongside.
Overview
6
6
years of professional experience
Work History
Owner & Artist
byleahjane
01.2021 - Current
- Founded and managed an independent e-commerce business creating and selling original handmade products.
- Designed product collections, product photography, and visual merchandising to create a cohesive shopping experience.
- Created marketing content and developed engaging online presence across social media platforms.
- Fulfilled 800 customer orders, overseeing production, quality control, packaging, and shipping processes.
- Managed inventory and product listings while streamlining order fulfillment through Shopify.
- Delivered responsive customer service by answering inquiries, resolving order concerns, and maintaining positive customer relationships.
- Balanced business operations while attending university full time.
Bakery Associate
Yum! Bakery
Amherst, MA
09.2022 - 05.2023
- Delivered friendly, efficient customer service in a fast-paced bakery environment.
- Assisted customers with purchases, answered questions, and provided tailored product recommendations to enhance shopping experience.
- Operated the point-of-sale system and processed customer transactions accurately.
- Opened and closed the bakery, including register preparation, cash handling, and end-of-day closing procedures.
- Prepared, packaged, and restocked baked goods, ensuring cleanliness and organization to create an inviting storefront for customers.
- Collaborated with team members to streamline daily operations and manage high customer volume during busy shifts.
Education
Bachelor of Arts - Biopsychology, Studio Art
Tufts University
Medford, MA01.2027
Skills
- Inventory Management
- Customer Service
- Retail Sales
- E-commerce Operations
- Shopify
- Order Fulfillment
SKILLS
- Visual Merchandising
- Organization
- Attention to Detail
- Inventory Tracking
- Business Operations
- Relationship Building
- Written & Verbal Communication
Timeline
Bakery Associate
Yum! Bakery
09.2022 - 05.2023
Owner & Artist
byleahjane
01.2021 - Current
Bachelor of Arts - Biopsychology, Studio Art
Tufts University