Lechelle Pottinger
Wellfleet
Summary
Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Overview
10
10
years of professional experience
Work History
Housekeeper (H2b Summer Season)
Wellfleet Motel And Lodge
04.2022 - Current
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Verified cleanliness and organization of storage areas and carts.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Janitor
Breckenridge Ski Resort
Breckenridge
11.2025 - 04.2026
- Maintained cleanliness of public areas and restroom facilities.
- Replenished supplies in restrooms and common areas regularly.
- Assisted team members during peak operational hours for effective service.
Retail Associate
Cumberland Farms
05.2022 - 10.2025
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Housekeeper
Sugarbush Resort
11.2022 - 03.2024
- Verified cleanliness and organization of storage areas and carts.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Adhered to professional house cleaning checklist.
- Contributed to substantial decrease in guest complaints related to room cleanliness by adopting detail-oriented cleaning approach.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Washed and put away kitchen dishes, utensils and glassware.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Retail Sales Associate (J1 Sponsorship)
Space Needle LLC
05.2019 - 09.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
Laundry Attendant/ Housekeeper
Quality Inn Hotel
05.2019 - 08.2019
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Increased linen longevity with proper handling, folding, and storage procedures.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
- Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Collected soiled linens and clothing and pretreated stains.
- Cleaned machine filters and lubricated equipment.
Crew Member
McDonald's Fast Food Restaurant
05.2018 - 09.2018
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
Housekeeper ( J1 Sponsorship Program)
Cincinnati Marriott Northeast
05.2018 - 08.2018
- Verified cleanliness and organization of storage areas and carts.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Assistant Product Manager
Dulce Delite
01.2018 - 04.2018
- Developed comprehensive go-to-market strategies, leading to increased sales and market share.
- Monitored inventory levels closely to maintain optimal stock availability for customers without overstocking or creating obsolescence issues.
- Participated in regular meetings with stakeholders, providing updates on project progress and addressing any concerns or obstacles.
- Developed product documentation to communicate upcoming features and products to internal teams.
Cashier Assistant (Work Experience for School)
Tiny Tots, A and Z Bookshop
04.2016 - 05.2016
- Answered questions about store policies and addressed customer concerns.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Retrieved items for customers and verified prices.
- School Work Experience
Education
High School Diploma -
Black River High School
Black River, St Elizabeth, JASkills
- Cleaning and sanitizing
- Customer Service
- Cash Handling Accuracy
- Merchandise Display
- Reliability and punctuality
References
Ted, Wilson, Owner of Wellfleet Motel & Lodge, 5083273390, Wellfleet Motel & Lodge
Languages
Ted, Wilson, Owner of Wellfleet Motel & Lodge, 5083273390, Wellfleet Motel & Lodge
Timeline
Janitor
Breckenridge Ski Resort
11.2025 - 04.2026
Housekeeper
Sugarbush Resort
11.2022 - 03.2024
Retail Associate
Cumberland Farms
05.2022 - 10.2025
Housekeeper (H2b Summer Season)
Wellfleet Motel And Lodge
04.2022 - Current
Retail Sales Associate (J1 Sponsorship)
Space Needle LLC
05.2019 - 09.2019
Laundry Attendant/ Housekeeper
Quality Inn Hotel
05.2019 - 08.2019
Crew Member
McDonald's Fast Food Restaurant
05.2018 - 09.2018
Housekeeper ( J1 Sponsorship Program)
Cincinnati Marriott Northeast
05.2018 - 08.2018
Assistant Product Manager
Dulce Delite
01.2018 - 04.2018
Cashier Assistant (Work Experience for School)
Tiny Tots, A and Z Bookshop
04.2016 - 05.2016
High School Diploma -
Black River High School