Ledia Hysenbegasi
Revere,MA
Overview
3
3
years of professional experience
Work History
Hostess
Viva Karaoke
01.2024 - Current
- Collaborate with team members to enhance overall guest satisfaction.
- Assisted in maintaining a clean and organized environment;.
- Promoted special offers, events, and additional services.
- Successfully managed high-volume nights, optimizing table turnover.
- Implemented a customer feedback system, leading to improved service quality.
Cashier
Pick n' Bite
03.2023 - Current
- Promoted and recommended new products to a diverse pool of customers to ensure customer satisfaction
- Performed cashier duties and organized products to ensure customer ease of accessibility
- Restocked merchandise in an orderly manner and assisted in cleaning of the store
- Assisted customers in locating specific items
Hostess
Limani Grill
10.2023 - 02.2024
- Managed reservations and maintained an efficient seating rotation
- Collaborated with kitchen staff to ensure accurate wait times for guests
- Assisted in training new hostess staff on restaurant procedures and customer service
- Greeted guests warmly and managed the seating chart to optimize restaurant capacity
- Answered phone calls, assisted with reservations, and provided information about menu options
Server
Harpoon
06.2022 - 05.2023
- Performed supplemental tasks like cleaning, restocking, and food running, and assisted other waiters and kitchen personnel
- Served dishes in a busy and fast-paced fine dining atmosphere throughout lunch and dinner shifts
- Served at catering events and private parties
- Seated customers, took orders, and precisely, quickly, and amicably brought food and beverages
- Participated in ongoing training to enhance my own job skills and knowledge
Cashier/Barista
Friendly's
01.2022 - 06.2022
- Provided efficient and courteous service to customers
- Performed opening and closing procedures, such as counting cash registers, restocking, and cleaning
- Counted and balanced the cash drawer at the beginning and end of each shift
- Enforced store safety and cleanliness standards
Cashier/Barista
Luberto's Pastry Shop
05.2021 - 10.2021
- Recommended new desserts and goods to a diverse pool of customers
- Performed cashier duties, received phone orders, and organized products to ensure customer ease
- Prepared and sold coffee drinks by following prescribed recipes
- Educated customers by presenting and explaining the desserts on the menu
Sorority Active Member
Xi Gamma Nu
- Project Name: Xi Gamma Nu
- Represented the sorority in events, enhancing its visibility
- Actively participated in sorority meetings, providing input on decision-making processes
- Actively engaging in new member education (NME)
Sorority Active Member
Xi Gamma Nu
- Project Name: Xi Gamma Nu
- Represented the sorority in events, enhancing its visibility
- Actively participated in sorority meetings, providing input on decision-making processes
- Actively engaging in new member education (NME)
Staff Writer and Performer
The Poetry Project
06.2023 - Current
- Project Name: The Poetry Project
- Wrote and performed a number of original poems, showcasing a unique and expressive voice
- Judge poetry slams, evaluating performances based on creativity, delivery, and emotional impact
- Developed and maintained relationships with local poets and artists
- Supported new performers, fostering a supportive and encouraging environment
Staff Writer
The Berkeley Beacon
01.2022 - Current
- Project Name: The Berkeley Beacon
- Wrote and contributed articles covering a diverse range of topics
- Conducted interviews with individual figures on campus and in the community
- Collaborated with fellow writers, photographers, and editors
- Demonstrated proficiency meeting deadlines for article submissions
- Showcased a versatile writing style, specializing in hard news
Education
Bachelor of Science in Journalism - Minor in Marketing Communications
Emerson College
120 Boylston St, Boston, MA 0211605.2025
Skills
- Creative Writing
- Deadline Management
- Photography
- Audience Engagement
- Interviewing
- Video Editing Capabilities
Timeline
Hostess
Viva Karaoke
01.2024 - Current
Hostess
Limani Grill
10.2023 - 02.2024
Staff Writer and Performer
The Poetry Project
06.2023 - Current
Cashier
Pick n' Bite
03.2023 - Current
Server
Harpoon
06.2022 - 05.2023
Cashier/Barista
Friendly's
01.2022 - 06.2022
Staff Writer
The Berkeley Beacon
01.2022 - Current
Cashier/Barista
Luberto's Pastry Shop
05.2021 - 10.2021
Sorority Active Member
Xi Gamma Nu
Sorority Active Member
Xi Gamma Nu
Bachelor of Science in Journalism - Minor in Marketing Communications
Emerson College