Leeana Hernandez
Springfield,MA
Summary
Experienced with team supervision, conflict resolution, and operational oversight. Utilizes leadership and problem-solving skills to maintain smooth operations. Track record of fostering teamwork and enhancing productivity.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shift Manager
McGee Enterprises, Inc.
05.2023 - 06.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained and mentored new employees to maximize team performance.
Shift Manager
Gomez Enterprises
01.2020 - 06.2022
Crew member
Mcdonald's
01.2019 - 01.2020
PCA Personal Care Assistant
Stavros
03.2015 - 04.2018
Education
High school diploma -
Westfield High School
Westfield06.2021
Skills
- Food Service
- Cashiering
- Cash Handling
- Kitchen Experience
- Cleaning Experience
- Order Picking
- Retail Sales
- Assembly
- Shift Management
- Food Safety
Certification
ServSafe, 12/01/21, 12/01/26
Timeline
Shift Manager
McGee Enterprises, Inc.
05.2023 - 06.2024
Shift Manager
Gomez Enterprises
01.2020 - 06.2022
Crew member
Mcdonald's
01.2019 - 01.2020
PCA Personal Care Assistant
Stavros
03.2015 - 04.2018
High school diploma -
Westfield High School
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