LeeAnne Mead
Chelmsford,MA
Summary
Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Prepared to continue in a career and make meaningful contributions with commitment and drive.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Public Safety Telecommunicator
Billerica, MA Police Department
01.2025 - 10.2026
- Certified in CPR, Emergency Medical Dispatching, Next Generation 911 and CJIS/NCIC System Operations.
- Received incoming calls of an emergency, non-emergency, or business nature as well as police station lobby inquiries.
- Dispatched safety, service, and other appropriate personnel to calls, as required.
- Communicated via telephone or radio with other agencies, such as utility companies, alarm services, ambulances, town and state highway departments, animal control officers, towing agencies, hospitals, water departments, etc.
- Operated NCIC/CJIS systems to obtain or input information on persons, property, and vehicles in nationwide law enforcement network for officers and administrators.
- Obtained all pertinent information; relayed information to public safety personnel involved in the situation.
- Maintained reporting on computer-aided dispatching systems; performed data entry on computer to enter service calls ensuring that entries are concise and accurate.
Produce and Floral Supervisor Specialist/ Buyer
Whole Foods Market
07.2017 - 01.2025
- Supervise and delegate tasks to the produce and floral team.
- Fosters and encourages a positive environment of outstanding team work, mutual respect and exceptional morale.
- Demonstrates decision making ability, leadership skills and the ability to prioritize and delegate.
- Strong work ethic with the ability to multitask effectively and accurately.
- Provides outstanding customer service which resulted in a consistent customer base as well as customer recognition and referrals.
- Maintained organization, purchasing and order writing all within company standards, budget and metrics.
Wait Staff/Server
Bianco's Catering
03.2010 - 01.2025
- Set tables and arrange event area to accommodate guests for their special occasion.
- Provide prompt food and beverage service with attention to detail, accuracy and company standards.
- Excellent communication skills with a friendly and outgoing personality.
- Strong focus on food safety procedures, handling and storage.
Banquet Captain
Vesper Country Club
04.2001 - 11.2021
- As the direct point of contact, ensure seamless service for clients.
- Effective communication between all departments involved.
- Coordinate food and beverage service that is in accordance with predetermined packages.
- Respond to guest questions, requests and concerns with prompt courtesy.
- Deliver exceptional guest experience with service that is accurate, shows strong attention to detail, on time and of memorable hospitality.
- Ability to multitask effectively.
Assistant Manager
Jones Farm
04.1995 - 03.2017
- Organization, budgeting, purchasing, time management, and accuracy were key in being successful in this role.
- Floral Design including wedding, funeral, custom order and seasonal designs. Pictures available upon request.
- Customer Service, cashiering, cash handling.
- Seasonal/ Year round experience in a farm/ garden center.
- Specialized product knowledge and care related to trees, shrubs, annuals, perennials, herbs and houseplants.
- Problem resolution and critical thinking in regards to weather and mother nature related obstacles.
Education
High school diploma -
Chelmsford High School
Chelmsford, MASkills
- Public safety awareness
- Information gathering
- Call prioritization
- Stress tolerance
- Incident documentation
- Teamwork and collaboration
- Problem-solving
- Listening skills
- Attention to detail
- Dependable and responsible
- Multitasking Abilities
- Computer-aided dispatching
- CPR and first aid
- CJIS/NCIC database
- Public safety telecommunicator (PST)
- Professionalism
Certification
Driver's License
Additional Information - Work Authorization
Authorized to work in the US for any employer
Timeline
Public Safety Telecommunicator
Billerica, MA Police Department
01.2025 - 10.2026
Produce and Floral Supervisor Specialist/ Buyer
Whole Foods Market
07.2017 - 01.2025
Wait Staff/Server
Bianco's Catering
03.2010 - 01.2025
Banquet Captain
Vesper Country Club
04.2001 - 11.2021
Assistant Manager
Jones Farm
04.1995 - 03.2017
High school diploma -
Chelmsford High School