Leidy Hernandez

Dynamic customer service professional with a proven track record at Wegmans Supermarket, excelling in call center environments. Recognized for enhancing client satisfaction through strong relationship-building and effective service oversight. Skilled in multitasking and adhering to safety standards, ensuring exceptional service delivery in fast-paced settings.

With over 9 mounts of experience in the bakery industry, I have developed a deep understanding of production processes, quality control, and customer service. My strong work ethic has allowed me to effectively lead teams and foster a collaborative environment. I thrive on taking on new challenges, which has driven me to continuously seek opportunities for professional growth.

I possess exceptional organizational skills and an eye for detail, ensuring that every task is completed to the highest standard. My ability to create actionable plans and see them through to completion has been key in optimizing departmental efficiency. With a focus on maintaining safety and compliance, I have built a reputation for cultivating a safe and productive workplace.

I am passionate about creating delightful customer experiences and am always eager to share my knowledge with colleagues while mentoring my team. I believe that my blend of skills, experience, and dedication make me a strong candidate.