Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lena Morse

Norton

Summary

Banking professional with 3+ years of experience in retail banking and operations. Skilled in cash handling, customer account management, and compliance support. Proven ability to balance high-volume transactions with accuracy and deliver exceptional customer service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

Cumberland Farms
Norton
11.2023 - Current
  • Deliver fast, accurate customer service in a high-volume retail environment.

Teller

North Easton Savings Bank
South Easton
10.2019 - 08.2022
  • Handled daily customer transactions including deposits, withdrawals, and loan payments.
  • Assisted customers with opening accounts and promoted banking products.
  • Maintained accuracy in cash handling and end-of-day balancing.
  • Provided safe deposit box access and branch support services.

Operations Specialist

North Easton Savings Bank
South Easton
03.2021 - 06.2022
  • Processed wire transfers and reviewed mobile deposits for compliance and accuracy.
  • Managed overdraft protection accounts, including restrictions and reinstatements.
  • Supported retail department and branch staff with escalated account needs.
  • Assisted with monthly audits and regulatory requirements.

Certified Toddler Teacher

Beginning Years Child Development Center
Medfield
12.2023 - 09.2024

Education

High School Diploma - Animal Science

Norfolk County Agricultural High School
Walpole, MA

Skills

  • Cash Handling & Balancing
  • Wire Transfers & Mobile Deposit Processing
  • Customer Account Support
  • Banking Product Sales & Cross-Selling
  • Auditing & Compliance Assistance
  • Strong Customer Service & Communication

Certification

  • CPR Certified, 06/01/25
  • EEC Certified Infant/Toddler Teacher, Present

Timeline

Certified Toddler Teacher

Beginning Years Child Development Center
12.2023 - 09.2024

Sales Associate

Cumberland Farms
11.2023 - Current

Operations Specialist

North Easton Savings Bank
03.2021 - 06.2022

Teller

North Easton Savings Bank
10.2019 - 08.2022

High School Diploma - Animal Science

Norfolk County Agricultural High School
Lena Morse