Lena Nguyen
CANTON,MA
Summary
Developed strong sense of style and creativity within fast-paced, client-focused environment. Skilled in understanding clients' needs and creating personalized looks to boost their confidence. Seeking to transition into new field where these interpersonal and creative skills can drive impactful results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Commercial Model
Model Management
03.2025 - Current
- Maintained a polished appearance at all times, adhering strictly to client specifications regarding hair, makeup, wardrobe, and overall presentation.
- Gained exposure in high-profile publications as a result of consistently delivering outstanding work within tight deadlines.
- Remained focused, motivated and professional throughout long shoots and events.
Pharmacy Technician
CVS Pharmacy
01.2023 - 06.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Restaurant Hostess
Wagamama
12.2022 - 02.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Shift Leader
Dunkin' Donuts
04.2021 - 11.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Education
Supply Chain Management
University of Rhode Island
Kingston, RI05-2027
Skills
- Problem-solving skills
- Workflow optimization
- Customer service
- Team coordination
- Team collaboration
- Confidentiality and HIPAA
- Brand awareness
Certification
- CPhT - Certified Pharmacy Technician
Languages
English
Native or Bilingual
Vietnamese
Full Professional
Spanish
Limited Working
French
Professional Working
Timeline
Commercial Model
Model Management
03.2025 - Current
Pharmacy Technician
CVS Pharmacy
01.2023 - 06.2023
Restaurant Hostess
Wagamama
12.2022 - 02.2023
Shift Leader
Dunkin' Donuts
04.2021 - 11.2021
Supply Chain Management
University of Rhode Island
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