Leonardo Escalante
North Attleboro
Summary
Accomplished Satellite Communication Technician with a robust history at Brown University, enhancing campus-wide communication systems through expert satellite installations and high-speed internet upgrades. Renowned for timely project completion and advanced troubleshooting, I excel in structured cabling and mentoring junior technicians, significantly improving operational efficiency and team skill levels.
Competent Telecommunications Technician bringing 34 years of experience installing voice, data, and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic.
Overview
34
34
years of professional experience
Work History
Satellite Communication Technician
Brown University Computing and Information Service
03.1991 - 09.2001
- Installed, configured and maintained existing and new satellite receivers.
- Maintained obsolete Russian C-Band dish, and refitted it with US made components so it could compliant within FCC specifications.
- Coordinated satellite video conferences between Brown University Geoplanetary sciences, and Sergei Khrushchev of Watson Institute with IKI Space Research Center in Moscow Gen. Gennady Tomkovich.
- Installed and maintained a Musicam ISDN Road Runner audio codec for radio broadcast interviews. interview requests coming from BBC Radio service 1, WNYC, PBS, CNN, WCBS and Brown University.
- Responded to satellite service requests during and after business for all departments.
- Installed and maintained a PictureTel video system. Providing conference services between Brown University and International partners.
- Installed and maintained DBS service providing video content for Browns CATV system.
- Maintained the Universitys' mid-span CATV system providing a 12 channel campus wide OTA service, and 4 dedicated satellite channels consisting of NASA TV, SCOLA, Russian TV1, and CNN. We also provided special content upon request.
- Renewed and maintained all FCC licenses for: DPS, CommOps, Facilities Management, and Brown EMS.
- Provided Motorola 2-way radio upgrade for all of Facilities Management radios HT600 and HT1000 as well as Visar radios.
Communications Technician Level III
Brown University Office of Information Technology
09.2001 - Current
- Installed and maintained campus infrastructure for voice, video and data.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of VoIP, data and CTI applications.
- Accurately read, understood and carried out written instructions, provided corrections where needed.
- Installed and configured new devices and system components, such as network switches, routers, access points, UPS's and gateways.
- Provided site surveys to ascertain best positioning of wireless access points for strongest signal reception.
- Oversaw campus communication networks, telephones and office equipment.
- Repaired damaged cable of various types, fiber and copper.
- Repaired damage surface mounted equipment utilizing various methodologies.
- Responded to service requests during and after business hours.
- Performed quality assurance on fiber optic systems to confirm optimal performance.
- Coordinated installation of new users and relocations of existing users.
- Provided training and mentoring to improve the knowledge and skills of junior technicians.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Managed and prioritized customer service requests to achieve prompt resolution.
- Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Provided documentation and floor plans to comply with OIT procedures.
- Inspect post cable installation and testing provided by outside contractors
- Implemented security measures to protect network systems from unauthorized access and threats.
- Seek training to maintain knowledge base to current university requirements.
- Followed OIT standards and EHS procedures to maintain safe work environment.
- Provide support to the Manager of Technicians, by attending meetings, purchasing supplies from vendors, approving time sheets, vacation and sick time.
Education
Associate of Applied Science - Electronic And Electrical Engineering
Wentworth Institute of Technology
Boston, MA12-1996
Skills
- Structured cabling and wiring
- Timely project completion
- Equipment upgrades
- High-speed internet installation
- Equipment installation and maintenance
- Wireless communication installations
- Field installation
- Systems integration
- System installation
- Advanced troubleshooting
- Satellite communications
- Routine Inspections
- Audiovisual equipment
- Product purchasing
- Troubleshooting
Timeline
Communications Technician Level III
Brown University Office of Information Technology
09.2001 - Current
Satellite Communication Technician
Brown University Computing and Information Service
03.1991 - 09.2001
Associate of Applied Science - Electronic And Electrical Engineering
Wentworth Institute of Technology
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