Leonardo Martins
Medford
Overview
5
5
years of professional experience
Work History
Podcast Host / Content Creator
BLT
01.2023 - Current
- Leveraging content strategy by regularly monitoring Youtube studio data analytics, to inform myself on viewer retention, future decision making and ongoing projects.
- Optimize website content for SEO, successfully increased organic traffic and higher visibility by 43% every 3 months.
- Cultivated a loyal following on social media platforms through consistent posting schedules and tailored marketing strategies.
Behavior Technician | Administrative Assistant
Behavioral Concepts Inc.
03.2023 - 04.2025
- Communicated with transportation services and parents every morning to ensure client timely arrival and departure.
- Updated weekly inventory management and fulfilled all daily office operations.
- Monitored avid database system to provide custom guidance and consistent feedback to families.
- Enhanced client progress by implementing individualized behavior intervention plans.
Manager
Urban Outfitters, Inc.
10.2022 - 07.2023
- Supervised and motivated 8-9 daily employees to be productive in reaching sales goals.
- Resolved at least 3 customer inquires weekly effectively by ensuring high quality service and communication.
- Effectively raised daily conversion goals by 27% from leading strategic plans.
Store Associate
Target
08.2020 - 02.2023
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
Education
Bachelor of Science - Sports Management
Framingham State University
05-2025
1 Year Transfer - Business
Lesley University
01-2021
Professional Skills
- CPR Certified
- Marketing
- Effective Communication
- Critical Problem Solving
- Trilingual (English, Spanish and Portuguese)
- Proficient in Google Suite, Adobe and Microsoft office
- Self Motivated
- Adaptability and Flexibility
- Analytical Skills
- Content Creation
Timeline
Behavior Technician | Administrative Assistant
Behavioral Concepts Inc.
03.2023 - 04.2025
Podcast Host / Content Creator
BLT
01.2023 - Current
Manager
Urban Outfitters, Inc.
10.2022 - 07.2023
Store Associate
Target
08.2020 - 02.2023
1 Year Transfer - Business
Lesley University
Bachelor of Science - Sports Management
Framingham State University