LESLIE MARTINEZ
Dorchester
Summary
Skilled Court Administrator with expertise in magisterial and administrative functions. Managed teams and enhanced communication among court staff, Justices, and court users. Developed and implemented effective court practices to support litigants and maintain accurate court records. Strong knowledge of the MAssCourt system.
Overview
1827
1827
years of professional experience
1
1
Certification
Work History
Regional Coordinator of Interpreters
Trial Court of Massachusetts Office of Language Ac
Boston
09.2024 - Current
- Coordinated language access services for diverse court users across the region.
- Facilitated communication between court staff and non-English speaking individuals.
- Managed scheduling of interpreters for various court proceedings and events.
- Developed training materials for staff on language access policies and procedures.
- Collaborated with community organizations to enhance language services outreach efforts.
- Monitored compliance with language access regulations within the court system.
- Provided support in evaluating the effectiveness of language access programs and initiatives.
- Analyzed customer feedback to determine trends in product demand and customer satisfaction.
- Conducted regular meetings with local teams to review performance and identify areas of improvement.
- Implemented processes that enabled remote access for employees working outside of headquarters location.
- Managed the recruitment process for new hires in the region, including interviewing potential candidates.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Staff Spanish Court Interpreter
Massachusetts Trial Court Office of Language Acces
Boston
01.2023 - Current
- Interpreted court proceedings accurately and precisely from Spanish to English, and vice versa.
- Provided simultaneous interpretation services in criminal, civil, and family law cases.
- Translated documents such as legal forms, pleadings, motions, orders, judgments and other related documents.
- Assisted attorneys with legal terminology clarification during hearings.
- Collaborated with court personnel to ensure accurate understanding of proceedings and documentation.
- Maintained confidentiality of sensitive information obtained through interpreting sessions.
- Ensured accuracy of all translations by proofreading documents for errors or inconsistencies.
- Coordinated with judicial staff regarding scheduling of interpreter services.
- Prepared written translations for use in court proceedings when needed.
- Facilitated communication between non-English speaking parties involved in litigation process.
- Advised clients on cultural differences that may affect case outcomes.
- Observed courtroom etiquette while providing interpreting services.
- Assisted judges in preparing decisions based on translated evidence provided by witnesses or defendants.
- Participated in seminars designed to update interpreters on new trends or developments related to their field of expertise.
- Delivered real-time, accurate oral translations and interpretations for clients.
- Interpreted conference calls and other workplace communications in real-time.
- Adhered to ethical codes protecting information confidentiality.
OPERATIONS SUPERVISOR II
Dorchester Division of the Boston Municipal Court
07.2007 - 01.2023
- Processing and docketing of criminal complaints, summonses, Daily arrest warrants etc
- Enter data and update case information in Mass Court Lite System
- Process and Docket, and scheduling all Criminal Motions and Appearances,Coordinate and organize Civil Mental Health hearings with partner agencies
- Responsible for the Docketing, updates and Sealing on Petition to Seal Records
- Process and updates of Administrative warrants
- Respond to high volume of phone requests regarding Criminal cases, keep positive working relationship with other Courts, Courts personnel and Justices
- Daily contact with House of Corrections, jails and law enforcement agencies in the Commonwealth
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Monitored staff performance and provided feedback for improvement.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Prepared reports on operational performance metrics and presented them to management team.
- Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
BATTERER'S INTERVENTION PROGRAM FACILITATOR
Common Purpose
08.2010 - 09.2011
- Develop Curriculum and Facilitate Batterer's Intervention groups to men, sentenced by different courts of the Commonwealth, maintain progress notes, attendance and Financial Status, keep close relationship with Probation Officers and Community Service programs attended by the men.
OVER THE PHONE INTERPRETER
Language-line Services
01.2009 - 09.2009
- Managed on-demand calls, interpreting conversations consecutively between speakers of different languages to facilitate effective communication.
- Processed information quickly and concisely while recognizing sensitive cultural differences, ensuring courteous and professional interactions.
- Applied appropriate industry terminology and demonstrated understanding of common industry procedures and practices to enhance clarity in communication.
- Calls may involve simple and complex non-technical or technical subjects in the following fields: Healthcare, Government, Insurance, Financial, Utilities, Travel and Hospitality, 911, Law enforcement, Court and general business.
ADVOCACY COORDINATOR
Dorchester Division of Boston Municipal Court
11.200 - 07.2007
- Coordinate, facilitate and provide advocacy to all victims of Domestic Violence in the Court seeking Restraining Orders; work closely and collaboratively with all advocates, attorneys, law enforcement and Justices assigned to the DV Court
- Interview and make appropriate referrals to the respective advocacy groups
- Provide Information and referrals, and interpreting from Spanish to English to all DV victims as needed
- Coordinate scheduling for sessions and hearings coverage among all collaborating agencies
- Data entry and monthly reports
- Other duties as assigned.
ELEMENTARY SCHOOL TEACHER
Francisco Morazán Elementary School, Tela Honduras CA.
01.1995 - 01.1996
- Taught all subjects to students of 5th grade.
ASTHMA EDUCATOR
Boston Medical Center, Boston, MA.
01.1994 - 01.1995
- Provide asthma education, perform home visits, keep accurate records, and assist clients with smoking cessation and interpreting among other duties.
PROGRAM COORDINATOR
Hispanic Office for Planning and Evaluation Boston, MA.
01.1992 - 01.1993
- Planned and organized training sessions on various topics for Latino parents, enhancing community engagement and support.
- Educated parents on critical issues such as substance abuse, teen pregnancy, and parent-youth communication, fostering informed decision-making.
- Coordinated additional responsibilities to support team objectives, demonstrating flexibility and commitment.
Education
Graduate Certificate - Supervisory And Leadership Skills
Center For Staff Development
Boston, MA06-2026
Written Exam (passed)Certified NCSC Interpreter - Judicial Interpretation
National Center For State Court
Warwick, RI02-2023
ELEMENTARY SCHOOL TEACHER DEGREE -
The Atlantic Littoral Normal School
Tela,Honduras01-1982
CANDIDATE DEGREE SOCIAL SCIENCES -
Francisco Morazán Superior School
HondurasSome College (No Degree) - Written And Oral Communications
SPRINGFIELD UNIVERSITY
Boston, MASkills
- Certified Medical Interpreter
- Computer proficiency
- Verbal communication
- Fluent in Spanish and English
- Client Advocacy
- Cultural Competence
- Regulatory Compliance
- Remote Interpretation
- Administrative leadership
- Team leadership
- Team collaboration
- Work Planning and Prioritization
- Best practices
- Work prioritization
- Discretion and confidentiality
- Program Coordination
- Computer Literacy
- MS office
- MS office
Additional Information
Training on Dynamics of Domestic Violence and Advocacy, Batterer’s Intervention Training, Training on Battered Immigrant Women, Legal Rights of Immigrant Victims of Domestic Violence and Sexual Assault, 209A Refresher Training, Medical Interpreting Certificate Program, Supervision of Direct Care Staff, Program Planning, Grant Writing and Supervisory Skills, Case Management Certificate Prog., Case Management Training, Medical Terminology Course, Language-line Services Over the Phone Interpreter Web Training
Languages
Spanish
Full Professional
Certification
- NCSC written Certification passed.
Timeline
Regional Coordinator of Interpreters
Trial Court of Massachusetts Office of Language Ac
09.2024 - Current
Staff Spanish Court Interpreter
Massachusetts Trial Court Office of Language Acces
01.2023 - Current
BATTERER'S INTERVENTION PROGRAM FACILITATOR
Common Purpose
08.2010 - 09.2011
OVER THE PHONE INTERPRETER
Language-line Services
01.2009 - 09.2009
OPERATIONS SUPERVISOR II
Dorchester Division of the Boston Municipal Court
07.2007 - 01.2023
ELEMENTARY SCHOOL TEACHER
Francisco Morazán Elementary School, Tela Honduras CA.
01.1995 - 01.1996
ASTHMA EDUCATOR
Boston Medical Center, Boston, MA.
01.1994 - 01.1995
PROGRAM COORDINATOR
Hispanic Office for Planning and Evaluation Boston, MA.
01.1992 - 01.1993
ADVOCACY COORDINATOR
Dorchester Division of Boston Municipal Court
11.200 - 07.2007
Graduate Certificate - Supervisory And Leadership Skills
Center For Staff Development
Written Exam (passed)Certified NCSC Interpreter - Judicial Interpretation
National Center For State Court
ELEMENTARY SCHOOL TEACHER DEGREE -
The Atlantic Littoral Normal School
CANDIDATE DEGREE SOCIAL SCIENCES -
Francisco Morazán Superior School
Some College (No Degree) - Written And Oral Communications
SPRINGFIELD UNIVERSITY