Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
LETICIA MARTINS

LETICIA MARTINS

Peabody

Summary

Experienced professional with a talent for customer service, administrative tasks, and multilingual communication.

Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server/Bartender

Oddfellows Brewery
09.2024 - 09.2025
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Server

Stars On Hingham Harbor
03.2023 - 09.2024
  • Greeting guests and presenting menus and specials, taking orders and answering questions, checking on guests and addressing issues, providing excellent customer service.

Busser

Tosca
07.2022 - 07.2023
  • Clearing and setting tables with clean, polished silverware, glasses, and napkins, maintaining cleanliness in the dining area, and observing and addressing guests’ needs.

Portuguese Interpreter

Baystate interpreters
06.2023 - Current
  • Providing accurate translation and interpretation services between Portuguese and English. Facilitating communication in meetings, conferences, legal proceedings, and medical appointments.

Portuguese Interpreter

Boston linguistics
02.2022 - Current

Front Desk Associate/Manager

Bayshore Athletic Club
03.2020 - 06.2023
  • Greeting and assisting members, managing check-ins and memberships, handling inquiries, and providing excellent customer service.

Education

Licensed Practical Nursing

Quincy College
08.2025

Biology

Umass Boston
02.2024

Skills

  • HIPAA protocol adherence
  • Certified in CPR/AED
  • Team member support
  • Customer service
  • Beverage preparation
  • Order accuracy
  • Task prioritization

Certification

  • CPR Training
  • TIPS Training

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working

Timeline

Server/Bartender

Oddfellows Brewery
09.2024 - 09.2025

Portuguese Interpreter

Baystate interpreters
06.2023 - Current

Server

Stars On Hingham Harbor
03.2023 - 09.2024

Busser

Tosca
07.2022 - 07.2023

Portuguese Interpreter

Boston linguistics
02.2022 - Current

Front Desk Associate/Manager

Bayshore Athletic Club
03.2020 - 06.2023

Biology

Umass Boston

Licensed Practical Nursing

Quincy College
LETICIA MARTINS