Summary
Overview
Work History
Education
Skills
Timeline
Generic

Letycia Costa

Revere

Summary

Enthusiastic dental receptionist & sales associate with a strong background in customer service and problem-solving. Known for effective teamwork and time management skills, contributing to a positive customer experience and operational efficiency.

Overview

2
2
years of professional experience

Work History

Sales Associate

Dick's Sporting Goods, Inc
Medford, MA
11.2023 - Current
  • Assisted customers in selecting products and making informed purchasing decisions.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient customer service.
  • Supported inventory management by restocking shelves and tracking product availability.
  • Engaged with customers to understand needs, providing tailored recommendations and solutions.

Dental Receptionist

Care Dental
Everett, MA
01.2025 - 01.2026
  • Managed patient scheduling and appointment confirmations efficiently.
  • Handled incoming calls and inquiries with professionalism and accuracy.
  • Maintained organized patient records using dental practice management software.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.

Education

High School Diploma -

Everett High School
Everett

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Relationship building
  • Outgoing personality
  • Sales expertise
  • Bilingual (Portuguese)
  • Energetic self-starter

Timeline

Dental Receptionist

Care Dental
01.2025 - 01.2026

Sales Associate

Dick's Sporting Goods, Inc
11.2023 - Current

High School Diploma -

Everett High School
Letycia Costa