Dedicated professional with strong problem-solving and teamwork skills. Proven ability to enhance customer experiences while maintaining a safety-focused environment.
Overview
6
6
years of professional experience
Work History
Uber Driver
Uber
Boston, MA
03.2026 - Current
Ensured timely and safe transportation for passengers across diverse routes.
Maintained high customer satisfaction ratings through attentive service and communication.
Implemented efficient route planning to optimize travel time and minimize fuel costs.
Monitored vehicle performance and conducted regular maintenance checks to ensure reliability.
Lead Merchandiser
ActionLink
Boston, MA
09.2024 - 03.2026
Developed and executed merchandising strategies to enhance product visibility and drive sales growth.
Analyzed market trends to inform inventory decisions and optimize merchandise assortment.
Led cross-functional teams in executing promotional campaigns and seasonal resets effectively.
Trained and mentored junior merchandisers on best practices and company standards for performance improvement.
Collaborated with vendors to negotiate pricing and secure optimal product placement in retail environments.
Streamlined inventory management processes, resulting in reduced stock discrepancies and improved turnover rates.
Conducted regular store visits to assess compliance with merchandising guidelines and identify areas for improvement.
Collaborated with marketing teams to develop in-store promotions that aligned with national campaigns.
Facilitated clear communication between retail partners, vendors, and internal teams to ensure smooth operations across all channels.
Implemented planogram updates in compliance with company guidelines, ensuring accurate representation of current product offerings within the retail space.
Improved store aesthetics through innovative merchandising techniques and strategic product placement.
Ensured accurate pricing on all products by regularly auditing labels and signage throughout the store floorplan.
Maximized profits by analyzing sales data and adjusting pricing strategies accordingly.
Coordinated seasonal changeovers, efficiently transitioning merchandise displays from one season to the next without disrupting the overall shopping experience.
Streamlined inventory management by implementing efficient tracking systems and conducting regular audits.
Reduced out-of-stock incidents through diligent monitoring of inventory levels and timely reordering of products.
Boosted customer satisfaction by collaborating with team members to create an engaging shopping experience.
Developed a comprehensive training program for new merchandisers, equipping them with the skills necessary to excel in their roles and contribute to the team''s overall success.
Warehouse Manager
Global Beer Georgia
New York, NY
05.2023 - 08.2024
Oversaw daily warehouse operations, ensuring timely and accurate order fulfillment.
Implemented inventory management systems to enhance stock accuracy and reduce discrepancies.
Trained and mentored staff on safety protocols and efficient material handling procedures.
Streamlined shipping processes, improving delivery times and reducing operational costs.
Collaborated with cross-functional teams to optimize supply chain logistics and workflows.
Conducted regular audits to assess compliance with safety regulations and company standards.
Analyzed performance metrics to identify areas for process improvement and increased efficiency.
Developed training programs for new hires, fostering a culture of continuous learning and development.
Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Warehouse Operator
Global Beer Georgia
New York, NY
01.2021 - 02.2023
Conducted regular inventory checks to ensure accurate stock levels and prevent discrepancies.
Maintained cleanliness and organization of work areas, adhering to safety regulations and protocols.
Collaborated with team members to streamline order fulfillment processes and reduce turnaround times.
Loaded, unloaded, and moved material to and from storage and production areas.
Checked packages and merchandise for damage and notified vendors.
Fostered a positive work environment by maintaining open communication channels with coworkers and supervisors, resolving conflicts promptly, and demonstrating respect for all team members.
Education
High School Diploma -
Southern New Hampshire University
Hooksett, NH
Skills
Teamwork
Team collaboration
Customer service
Problem-solving
Time management
Safety-focused
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.