Summary
Overview
Work History
Education
Skills
Experience
Certification
Timeline
Generic

Lia Gallicchio

East Brookfield

Summary

Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manages administrative functions while delivering thorough answers and solutions to foster exceptional customer experiences.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Special Needs

Tufts University - Dental Clinic of Worcester
09.2022 - Current

General and Orthodontics

Dr.Salem and Associates
01.2020 - 09.2022

Simply Orthodontics
01.2016 - 01.2020

Lahair and Gallagher Pediatrics
10.2013 - 10.2016

Administrative Assistant

Herb Chambers
08.2003 - 09.2012

Education

Certificate of Dental Assisting -

Quinsigamond Community College

Associate Degree in Human Services -

May 2011

Associate Degree in Criminal Justice -

May 2011

High School Diploma -

Holy Name Jr/Sr High School
01.2006

Skills

  • Highly organized individual with a profound ability to multi-task
  • Ability to operate in a confidential work environment
  • Strong work ethic
  • Detail oriented
  • Strong social skills
  • Ability to establish rapport with customers
  • Accustomed to working under pressure / time restrictions
  • Proficient Microsoft Office skills
  • Scanning Equipment: Itero, 3M, ICAT, Prime Scan
  • Proficient in Dental Software: Eagle soft, Dexis, Ortho Track, Axium, Softdent, Weave System, Dentrix
  • Quickbooks

Experience

Experienced Business Office professional with a proven track record of efficiently managing office operations, overseeing administrative tasks, and ensuring smooth day-to-day functions. Skilled in coordinating schedules, handling financial transactions, and providing exceptional customer service. Extentive history in billing, insurance claims, accounts receivable and payable. Exceptional organizational abilities and attention to detail contribute to creating a productive and thriving work environment. Ready to leverage extensive experience to contribute to the success of a dynamic business office team.

Certification

  • BORID Certification
  • First Aid/AED
  • HIPPA trained
  • Office Dental Emergency trained
  • Occupational Safety Health Administrative Certification (OSHA)
  • Radiology Certification
  • CPR

Timeline

Special Needs

Tufts University - Dental Clinic of Worcester
09.2022 - Current

General and Orthodontics

Dr.Salem and Associates
01.2020 - 09.2022

Simply Orthodontics
01.2016 - 01.2020

Lahair and Gallagher Pediatrics
10.2013 - 10.2016

Administrative Assistant

Herb Chambers
08.2003 - 09.2012

Certificate of Dental Assisting -

Quinsigamond Community College

Associate Degree in Human Services -

May 2011

Associate Degree in Criminal Justice -

May 2011

High School Diploma -

Holy Name Jr/Sr High School
Lia Gallicchio