Liam Carlson
Pepperell
Summary
Reliable and hardworking professional with diverse experience across customer service, food service, skilled trades, and warehouse operations. Proven ability to communicate effectively, work efficiently in fast-paced environments, and support team goals. Strong work ethic developed through hands-on roles at Dunkin’ Donuts, Spolidoro & Sons Plumbing & Heating, Hollis Hills Farm, and Quality Insulation. Adaptable, detail-oriented, and eager to transition into a sales role where I can leverage my people skills, work ethic, and drive to succeed.
Overview
4
4
years of professional experience
Work History
Warehouse Worker
Quality Insulation
06.2024 - 08.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Bartender
Hollis Hills Farm
05.2023 - 11.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Increased customer satisfaction by providing excellent service
Crew Member
Dunkin' Donuts
06.2021 - 07.2021
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Apprentice Plumber
Spolidoro & Sons
08.2020 - 05.2021
- Assisted licensed plumbers in installation and repair of plumbing systems.
- Fabricated, repaired and maintained diverse piping systems according to project specifications.
- Increased overall work quality by regularly collaborating with colleagues to share knowledge and expertise in specialized areas of plumbing practice.
Education
Bachelor of Science - Marketing
Franklin Pierce University
Rindge, NH08-2025
High School Diploma -
Nashoba Valley Technical Highschool
Westford, MA06-2021
Skills
- Clear communication
- Attention to detail
- Problem-solving
- Customer service expertise
- Suggestive selling
- Customer engagement
- Verbal and written communication
- Creativity and innovation
- Problem resolution
- Microsoft Excel
Timeline
Warehouse Worker
Quality Insulation
06.2024 - 08.2024
Bartender
Hollis Hills Farm
05.2023 - 11.2023
Crew Member
Dunkin' Donuts
06.2021 - 07.2021
Apprentice Plumber
Spolidoro & Sons
08.2020 - 05.2021
Bachelor of Science - Marketing
Franklin Pierce University
High School Diploma -
Nashoba Valley Technical Highschool
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