Liam Maughan
Boston
Summary
Proactive professional with demonstrated success in resolving challenges and building lasting relationships. Focused on integrating consumer psychology with market trends to enhance organizational performance.
Overview
6
6
years of professional experience
Work History
Husky Ambassador Recruitment Commitee
Northeastern University
Boston
09.2025 - Current
- Assisted in organizing recruitment events and open houses.
- Coordinated outreach efforts through social media platforms and newsletters.
Husky Ambassador
Northeastern University
Boston
12.2024 - Current
- Represented university at events and engaged with prospective students.
- Facilitated campus tours and provided information about academic programs.
- Collaborated with staff to coordinate outreach activities and events.
Owner/Operator
316 Shoe Crew
Wichita
11.2020 - Current
- Handled customer inquiries and resolved issues effectively.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
Sales Manager
All Things Hype
Wichita
05.2023 - 08.2024
- Led sales strategies to enhance brand visibility and market penetration.
- Collaborated with marketing to create promotional campaigns and materials.
- Established strong relationships with key clients to drive repeat business.
Team Trainer
Chick-fil-A
03.2021 - 04.2022
- Trained new team members on customer service protocols and operational procedures.
- Facilitated hands-on workshops to improve employee engagement and teamwork.
Team Member
Chick-fil-A
05.2020 - 03.2021
- Provided excellent customer service during high-volume rush periods.
- Collaborated with team members to ensure smooth service flow.
- Worked hard to learn required tasks quickly to maximize performance.
Education
Bachelor of Arts - Business Administration & Psychology
Northeastern University
Boston, Massachusetts, MA05-2028
High School Diploma -
Bishop Carroll Catholic High School
Wichita, KS05-2024
Skills
- Project management
- Team collaboration
- Customer service
- Social media marketing
- Public speaking
- Relationship building
- Problem-solving abilities
- Reliability
Personal Achievements
- Marathon runner
- Triathalete
Timeline
Husky Ambassador Recruitment Commitee
Northeastern University
09.2025 - Current
Husky Ambassador
Northeastern University
12.2024 - Current
Sales Manager
All Things Hype
05.2023 - 08.2024
Team Trainer
Chick-fil-A
03.2021 - 04.2022
Owner/Operator
316 Shoe Crew
11.2020 - Current
Team Member
Chick-fil-A
05.2020 - 03.2021
Bachelor of Arts - Business Administration & Psychology
Northeastern University
High School Diploma -
Bishop Carroll Catholic High School