Summary
Overview
Work History
Education
Skills
Timeline
Generic

Liam Naughton

Weymouth

Summary

Detail-oriented professional with experience in dispatch and customer service. Known for strong teamwork and time management skills. Adept at streamlining processes and enhancing operational efficiency through effective communication and collaboration.

Overview

9
9
years of professional experience

Work History

Dispatcher

Boston Sand & Gravel
Charlestown, MA
06.2023 - 07.2024
  • Utilized GPS and routing software to enhance route efficiency and reduce delivery times.
  • Answered phone calls and responded to customer emails.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Communicated with drivers, clients, and suppliers to ensure timely updates and address concerns.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Curbside Shopper

Lowe's
Weymouth, MA
12.2022 - 05.2023
  • Managed customer orders for curbside pickup, ensuring timely and accurate fulfillment.
  • Collaborated with team members to streamline processes and improve order efficiency.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Trained new staff on operational procedures and best practices for order handling.

Security Officer

Palladion Services
Boston, MA
11.2021 - 11.2022
  • Monitored premises to ensure safety and security protocols were consistently enforced.
  • Conducted regular inspections of facilities, identifying potential hazards and ensuring compliance with safety regulations.
  • Responded promptly to incidents and emergencies, implementing appropriate procedures and coordinating with local authorities.
  • Trained new security personnel on company policies, emergency response techniques, and operational procedures.

Boatswain's Mate

United States Navy, USN
San Diego, CA
10.2015 - 06.2019
  • Supervised deck operations, ensuring safety protocols and efficient crew coordination.
  • Conducted routine maintenance on vessels, enhancing operational readiness and longevity.
  • Trained new personnel on equipment handling and safety procedures, fostering a culture of compliance.
  • Implemented inventory management practices for onboard supplies, optimizing resource utilization.
  • Coordinated boat launches and recoveries, maintaining schedules and operational integrity during missions.
  • Led damage control efforts during drills, improving team response times and effectiveness in emergencies.
  • Assisted in damage control efforts during emergencies, effectively mitigating risks to personnel and equipment safety.

Education

Associate of Science - Cyber Security

Quincy College
Quincy, MA
05-2026

High School Diploma -

Weymouth High School
Weymouth, MA
06-2015

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Teamwork and collaboration
  • Problem-solving

Timeline

Dispatcher

Boston Sand & Gravel
06.2023 - 07.2024

Curbside Shopper

Lowe's
12.2022 - 05.2023

Security Officer

Palladion Services
11.2021 - 11.2022

Boatswain's Mate

United States Navy, USN
10.2015 - 06.2019

Associate of Science - Cyber Security

Quincy College

High School Diploma -

Weymouth High School
Liam Naughton