Liam Trundy
North Andover
Summary
Customer service expert with a track record of improving client satisfaction and streamlining team operations through effective communication and time management. Leadership experience as a two-sport high school captain, demonstrating strong teamwork and motivational skills. Proven ability to foster positive relationships and enhance team performance.
Overview
2
2
years of professional experience
Work History
Seasonal Worker
Town of North Andover
North Andover
05.2025 - 08.2025
- Assisted with park maintenance and landscaping tasks during seasonal operations.
- Maintained the cleanliness of public facilities and outdoor spaces regularly.
- Collaborated with team members to ensure smooth daily operations.
- Followed safety protocols while performing maintenance and labor duties consistently.
Account Executive
College Real
North Andover
09.2024 - 08.2025
- Facilitated client profile setup to improve roommate matching and ease college transitions.
- Collaborated with external companies to execute advertisements, gaining experience in sales and marketing. Developed strategies to optimize both platforms for user engagement.
- Enhanced customer service skills through direct interactions with clients.
- Strengthened time management and planning skills by having a strict schedule to ensure no customer was unsatisfied with our product.
Farm Stand Member
Smolak Farms
North Andover
02.2024 - 09.2024
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Summer Camp Counselor
North Andover Youth And Recreation Services
North Andover
06.2023 - 08.2023
- Supervised daily activities and ensured safety of campers during events.
- Facilitated team-building exercises to promote cooperation among campers.
- Assisted in planning weekly schedules, aligning activities with camp objectives.
- Communicated effectively with parents about camper progress and concerns.
- Collaborated with fellow counselors to enhance program offerings and camper experience.
Education
Communications
University of Massachusetts, Amherst
Amherst, MA05-2027
High School Diploma -
North Andover High School
North Andover, MA05-2023
Skills
- Effective communication
- Customer service
- Team collaboration
- Time management
- Sales strategy
- Problem solving
- Strong work ethic
- Quick learner
Timeline
Seasonal Worker
Town of North Andover
05.2025 - 08.2025
Account Executive
College Real
09.2024 - 08.2025
Farm Stand Member
Smolak Farms
02.2024 - 09.2024
Summer Camp Counselor
North Andover Youth And Recreation Services
06.2023 - 08.2023
Communications
University of Massachusetts, Amherst
High School Diploma -
North Andover High School
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