Lilian Hervas
Piriapolis
Summary
Excellent treatment of people. Strong teamwork skills and quick learning ability. Flexibility for work and rapid adaptation to established rules or conditions. Fluent in English.
Overview
4
4
years of professional experience
Work History
Receptionist
Hotel Boutique Bakari
11.2019 - 02.2023
- Handled extensive filing, bookkeeping, and scheduling
- Remained focused on enhancing the client experience through excellent customer service practices
- Maintained a neat and clean front desk environment
- Decorated the front reception area, contributing to a welcoming environment
- Communicated with vendors and helped to coordinate and manage shipments
- Followed directions from higher-ups and maintained an organized schedule
- Handled any customer problems with patience and courteousness
Tester, Ritmo Studio
Ritmo Studio
03.2023 - 11.2023
- Supervise software applications and systems
- Perform manual and automated testing
- Identified critical bugs through thorough testing processes, enhancing overall product performance.
- Maintained test environment stability by conducting regular maintenance and system upgrades, ensuring accurate testing results.
- Collaborated with development teams to resolve defects and improve the overall stability of applications.
- Present results to software development teams
Cashier
Rocco´s Italian Restaurant
01.2024 - 02.2024
- Billing and cash handling
- Reservation management
- Customer service
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Technical Information Bachelor -
Siglo XXI Distance Learning College
Ecuador07.2017
Artistic baccalaureate -
High School Francisco Bauza
Uruguay11.2016
Secondary -
Bilingual School Emile Jaques Dalcroze
Ecuador06.2015
B2 First for Schools (FCE) -
Cambridge Assessment English
06.2015
B1 Preliminary for Schools (PET) -
Cambridge Assessment English
06.2013
Skills
- Adaptability
- Creativity
- Customer Service
- Ability to Work in a Team
- Ability to Work Under Pressure
- Fast Learner
- Patience and Empathy
- Problem-Solving
Personal Information
- Date of Birth: 04/06/99
- Nationality: Ecuadorean
Languages
English
Advanced
C1
Spanish
Proficient
C2
References
- Fernando Vallverdu, Hotel Boutique Bakari, +598 99 291 312
- Lucas Said, Ritmo Studio, +598 95 409 797
Timeline
Cashier
Rocco´s Italian Restaurant
01.2024 - 02.2024
Tester, Ritmo Studio
Ritmo Studio
03.2023 - 11.2023
Receptionist
Hotel Boutique Bakari
11.2019 - 02.2023
Technical Information Bachelor -
Siglo XXI Distance Learning College
Artistic baccalaureate -
High School Francisco Bauza
Secondary -
Bilingual School Emile Jaques Dalcroze
B2 First for Schools (FCE) -
Cambridge Assessment English
B1 Preliminary for Schools (PET) -
Cambridge Assessment English
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