Lillian Blankenship

• Acquired extensive server experience over several years in busy restaurant environments, refining multitasking and communication skills.
• Provided exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
• Managed customer orders through point-of-sale system, ensuring accuracy and efficiency.
• Collaborated with kitchen staff to ensure timely food preparation and delivery.
• Maintained cleanliness and organization of dining area throughout shifts.

• Coordinated services and facilitated communication between primary care providers and community resources to ensure comprehensive client support.
• Developed and updated individualized care plans with nursing staff to align goals with client needs.
• Educated caregivers on care plans and monitored quality of in-home care to enhance client well-being.
• Conducted initial annual and monthly in-home visits to assess client health, safety, and psychosocial status.
• Maintained detailed documentation of all visits and interactions to comply with regulatory standards.

• Assessed client needs to drive sales and cross-sell bank products, including loans.
• Recommended financial products tailored to assist clients in achieving specific goals.
• Opened accounts, resolved client issues, and facilitated transactions to enhance customer experience.
• Acted as primary contact, delivering exceptional service and expert advice to boost customer satisfaction.
• Built and maintained a diverse portfolio of clients and prospects through targeted business development strategies.

Advocated for children's needs in legal system through court attendance and meetings with attorneys, ensuring their voices were heard.

• Facilitated reunification of biological family members by providing tailored resources and guidance, promoting family stability.
• Developed individualized service plans for foster children in partnership with multidisciplinary teams.

Assessed children's safety and well-being via regular home visits and caregiver communication.

• Collaborated with community partners to connect families with services like mental health counseling.
• Supervised visits between children in placement and family members.
• Completed case management paperwork, including assessments and supervisor reports, to maintain compliance and support effective decision-making.

• Developed and executed counseling programs that facilitated successful client outcomes.
• Facilitated resourcing and grounding techniques for clients, reducing trauma responses and anxiety.
• Evaluated client concerns and delivered customized recommendations for psychological issues.
• Collaborated with families and staff to identify client needs and create targeted performance improvement strategies.

• Mentored youth and families in coping skills and daily living to enhance resilience and self-sufficiency.
• Guided families through educational and social service systems to secure essential resources.
• Collaborated with clinicians to deliver consistent, high-quality care.
• Promoted safety awareness while modeling positive behavior through trauma-informed approaches.
• Delivered client transportation services to appointments and activities.