Lillian Surprenant
Mattapoisett
Summary
Capable employee with solid background in academic projects and comprehensive reading and writing, particularly related to political theory. Consistently and successfully demonstrated leadership in student organizations. Skilled in research and problem-solving, with track record of effective communication, reliability, and high-quality work. Possesses solid background in hospitality and customer service. Demonstrated exceptional interpersonal skills and adaptability in dynamic environments.
Overview
5
5
years of professional experience
Work History
Founder & Teacher
STEM Camp
07.2020 - Current
- Founding a STEM themed summer camp from my home for the elementary school level.
- Organized lesson plans, tracked finances, and personally carried out the camp for several weeks during the summer.
- Delivered exceptional customer service to parents by effectively communicating, addressing concerns promptly, and effectively resolving issues.
Hostess
The Inn on Shipyard Park
06.2024 - Current
- Company Overview: a town-favorite local restaurant, The Mattapoisett Inn
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Babysitter
Jennifer Szabo, Andrea Osbourne, Nicole O'Leary
06.2020 - Current
- Built strong relationships with a number of families in my area and provided caretaking services for their children regularly.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
Education
Undergraduate - Political Science
Boston College
Chestnut Hill, MA05-2028
High School Diploma -
Bishop Stang High School
North Dartmouth, MA06-2024
Skills
- Fast learner
- Attention to detail
- Reading comprehension
- Written and oral communication
- Digital literacy
- Positive attitude
- Customer service
- Effective multitasking
- Phone etiquette
- Social media proficiency
Awards
- President's Award of Excellency
- Brown Book Award
- AP Scholar Award
- Class Salutatorian
- St. Joan of Arc Recognition
- #1 Varsity Affirmative Speaker
- President's List
Timeline
Hostess
The Inn on Shipyard Park
06.2024 - Current
Founder & Teacher
STEM Camp
07.2020 - Current
Babysitter
Jennifer Szabo, Andrea Osbourne, Nicole O'Leary
06.2020 - Current
Undergraduate - Political Science
Boston College
High School Diploma -
Bishop Stang High School
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