Lily-Ann Taber
rochester
Summary
Results-driven customer service professional with extensive experience in food and beverage operations at Perry's and Nirvana. Proficient in various checkout systems, including point-of-sale and analog registers, ensuring efficient order handling. Recognized for building strong relationships with customers and colleagues to foster a positive work environment. Committed to continuous skill development to enhance service delivery.
Overview
6
6
years of professional experience
Work History
Cashier
Sprezzatura Boutique
Plymouth
07.2024 - Current
- Counted and balanced cashier drawers.
- Identified the needs of customers promptly and efficiently.
- Greeted customers and provided them with excellent customer service.
- Assisted customers with returns or exchanges as needed.
- Processed cash, check, and credit card transactions accurately and efficiently.
Child Care
Babysitting
Falmouth
04.2022 - Current
- Created a safe environment for children by removing hazards and developing appropriate boundaries and rules.
- Enforcing discipline when necessary.
- Took children to and from school and extra-curricular activities.
- Communicated with parents about daily activities and any concerning behaviors.
Private Nanny
Private
East Falmouth
02.2024 - 02.2025
- Prepared nutritious meals, cleaned laundry, and sanitized play areas.
- Followed routines to foster stability and structure in children's lives during parental absences.
- Monitored the behavior of the children to enforce appropriate conduct standards set by parents.
- Traveled with family to help with vacation activities and childcare.
Server
Perry's Last Stand
Wareham
04.2019 - 06.2022
- Provided exceptional service to daily customers.
- Informed customers of daily specials and signature menu items.
- Followed all health department guidelines for safe food handling practices.
- Greeted customers and took their orders in a friendly and efficient manner.
- Prioritized and organized tasks to efficiently accomplish service goals.
Cashier
Shaws
Wareham
11.2021 - 05.2022
- Maintained current knowledge of store promotions to highlight sales to customers.
- Maintained work area and kept cash drawer organized.
- Conducted price checks for special orders or discounts as requested by customers.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Cashier, Server
Nirvana
Barnstable
07.2021 - 11.2021
- Worked closely with front-end staff to assist customers.
- Processed customer payments quickly and returned exact change and receipts.
- Answered customer questions and provide store information.
- Assisted in taking orders and serving food.
Education
Some College (No Degree) - Fashion Design
Lasell University
Newton, MASome College (No Degree) - Business
Cape Cod Community College
West Barnstable, MASkills
- Cash handling
- Customer service
- Cash drawer reconciliation
- Sales processing
- Conflict resolution
- Visual Merchandising
- Time management
- Problem-solving
- Customer relations
- Reliability and punctuality
- Multitasking and organization
Timeline
Cashier
Sprezzatura Boutique
07.2024 - Current
Private Nanny
Private
02.2024 - 02.2025
Child Care
Babysitting
04.2022 - Current
Cashier
Shaws
11.2021 - 05.2022
Cashier, Server
Nirvana
07.2021 - 11.2021
Server
Perry's Last Stand
04.2019 - 06.2022
Some College (No Degree) - Fashion Design
Lasell University
Some College (No Degree) - Business
Cape Cod Community College
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