Lily Chansyna
Randolph
Summary
Customer-oriented professional with experience in hospitality and client service. Attentive listener providing targeted recommendations based on individual requirements.
Overview
4
4
years of professional experience
Work History
Waitress Trainee
Malai Kitchen
Randolph
06.2022 - 08.2024
- Learned to properly handle cash transactions and process credit card payments.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Presented menus and answered questions regarding items.
- Prepared checks, itemizing total meal costs and taxes.
Golf Course Attendant
Presidents Golf Course
Quincy
06.2020 - 08.2024
- Scheduled tee times and managed golf course traffic to ensure smooth play.
- Provided assistance to golfers in need of directions or rules clarification.
- Provided excellent customer service to members and guests, ensuring a positive golfing experience.
- Prepared and maintained scorecards, pencils, tees, divot tools and other supplies needed for play.
- Supported protection and security of club equipment and guest property.
- Operated golf carts and other maintenance equipment safely and efficiently.
- Cleaned vehicles, booths and seats on rides to achieve sanitary compliance with park regulations.
Education
Some College (No Degree) - Criminal Justice
Merrimack College
North Andover, MASkills
- Conflict resolution
- Effective communication
- Team collaboration
- Problem-solving
- Flexibility
- Critical thinking
Affiliations
- I like to play the guitar and sing
- I like to travel
- I like to hangout with friends
- I like the beach
Timeline
Waitress Trainee
Malai Kitchen
06.2022 - 08.2024
Golf Course Attendant
Presidents Golf Course
06.2020 - 08.2024
Some College (No Degree) - Criminal Justice
Merrimack College
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