Lily Durda
Dudley
Overview
2
2
years of professional experience
Work History
IT Helpdesk Work Study
Regis College
Weston
09.2025 - Current
- Answered helpdesk calls and created detailed tickets to document technical issues.
- Provided prompt support to users in resolving basic technology problems.
Shift Lead/Coffee Barista
Sturbridge Coffee Roasters
Dudley
08.2023 - Current
- Managed daily sales exceeding $1,500 while maintaining accuracy and accountability.
- Resolved customer disputes promptly to maintain service quality standards.
- Oversaw overall store operations, including cleanliness, organization, and safety standards.
Education
Dental Hygiene
Regis College
Weston, MA05-2029
High School Diploma -
Shepherd Hill Regional High School
Dudley, MA06-2025
Affiliations
Fundraising Coordinator/Culinary Assistant, St. Andrew Bobola Church — Dudley, MA (2021-Present)
Accomplishments
Jae S. Lim Top Science Student, Massachusetts Institute of Technology – Awarded for outstanding high school science performance.
Timeline
IT Helpdesk Work Study
Regis College
09.2025 - Current
Shift Lead/Coffee Barista
Sturbridge Coffee Roasters
08.2023 - Current
Dental Hygiene
Regis College
High School Diploma -
Shepherd Hill Regional High School